Read what our customers are saying
The lovely lady i talked to was friendly and happy to...
Trusted Customer – Rated 5 out of 5
I was impressed that I could be covered for funeral expenses in the one policy
The lovely lady I talked to was friendly and happy to assist and explained everything very clearly easy to understand
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Cso was efficient, friendly and clear.
Trusted Customer – Rated 4 out of 5
Have not received email and read detail yet
Efficient friendly and helpful service
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Very good & very helpful
Margaret Taylor – Rated 4 out of 5
Yes, Daniel was very good, helpful, & concise with his information! & not too pushy, so thank you!
Polite, listenend intently & answered my questions very well!
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Friendly
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Not sure yet. Inky just started policy.
they went on a bit too much. Couldn't get a word in at times!
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Great customer service
Bryan Robinson – Rated 4 out of 5
It appears to be good value for money. Insurance is always difficult to compare until you or somebody you know, have made a claim. Only then does the true value of the insurance become apparent.
Good follow up from internet to phone call. Repeat phone calls were done as requested.
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The person i spoke to on the phone was professional...
Trusted Customer – Rated 5 out of 5
The person I spoke to on the phone was professional and engaging. Timeliness was exceptional in regards to returning contact.
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Awaiting
Kevin Macfarlaine – Rated 4 out of 5
Waiting for the details via email. Very quick and sharp talking on the phone. Seems to have gotten all my personal details, but still waiting for email confirmation as promised.
I am still awaiting the full product details and policy via email. It has been 2 days?
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Trusted Customer – Rated 1 out of 5
The way he present not customer oriented at all
Very pushy not give time to think about policy
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Very professional but at the same time personal too
Cheryl Hahn – Rated 5 out of 5
It is value for money and a great product
The Customer Service Officer, Erin, was very precise and spoke well and explained everything in detail. Erin was very personable, which is lovely to talk to a real person who has a laugh and a chat.