Read what our customers are saying
Sadly disappointed by the way you project your service.
Trusted Customer – Rated 2.5 out of 5
No better than any other supplier, and certainly no cheaper than my existing insurance.
They should be more honest in the way their advertising projects the service. Advertisements suggest that a quote can be obtained quickly via the website. This is not true - all that happens is a referral for a later phone call. Then, the phone call comes through at a possibly very inconvenient time, (in my case during work hours) and is prefaced with 'this will only take a few minutes' - which is totally incorrect and very misleading. I was on the phone for a very long time, incurring the wrath of my supervisor. The whole process only served to turn me away from Real insurance and their methods. There is no reason why your website cannot give a non-binding estimate of the cost of the insurance, to determine initial interest, which can then be followed up with the phone call. Additionally the caller should state that the call could last 20 minutes or longer. Don't forget my job is as important (some would say more so) than yours, and I am not in a position to deal with long-winded cold calls. Better to arrange a suitable time.
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Trusted Customer – Rated 4.5 out of 5
Haven't gone over it in full but seems very good
The person who I spoke with was very helpful and friendly
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Trusted Customer – Rated 5 out of 5
excellent affordable
excellent service
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Communication is clear
Trusted Customer – Rated 5 out of 5
There are lots of products to consider and the staff assistance is excellent.
Excellent service
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Very great service with derya she was really helpful
Trusted Customer – Rated 5 out of 5
Very much appreciated Derya's service today. Thank you so much.
Very great service with Derya She was really helpful
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Trusted Customer – Rated 5 out of 5
Very pleasant and helpful and a pleasure to deal with on such an important matter.
Friendly, courteous and highly efficient service.
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Trusted Customer – Rated 4.5 out of 5
Thanks
Thanks
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Trusted Customer – Rated 5 out of 5
very good
very friendly guy not pushy very helpful and a asset to your team
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Trusted Customer – Rated 4.5 out of 5
Good value.
Fast, friendly and efficient.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Will be OK for our needs.
Seemed knowledgeable