Real Insurance Reviews

Trusted Customer – Rated 1 out of 5

Car Insurance

I rated real insurance one start because, for one I could not understand some of the call staff and when I ask for them to repeat they was rude and offensive, generally a bad experience with this company and I was only with them for a week and I had to cancel the policy because they was just to hard to deal with.

How does real turnaround a deserting customer ?? call...

Trusted Customer – Rated 1 out of 5

Car Insurance

while price was competitive, service was non-existent.

You are thieves. Particularly during these trying times. I swap (sell) a car for another, but you still charge for both (despite the fact that I do not even own or have access to the vehicle I have to continue paying for it). how is this even justified. Currently looking to move to another supplier (includes House / contents and 2 cars)

Murray Crawford – Rated 1 out of 5

Car Insurance

service was not a service it took 6 calls to try and change the kilometres I would drive and a new policy had to be written .I was told that the old policy could not be opened and had to be referred to another department . this department finally sorted things out the policy was sent to me with errors ,these could not be sorted hence a new policy having to be drawn up , I have 2 car 1 house and content policy so was not happy with the service it was not all the fault of persons who took my calls,

Awesome!

Elle Waters – Rated 5 out of 5

Real Family Life Cover

Covered for a lot more and is costing me less than my previous insurer

The person I spoke to was excellent with helping me set up life insurance and was very kind. You provide a lot more cover than the previous life insurance that I had.

Martha Taylor – Rated 5 out of 5

Guaranteed Funeral Insurance Flexi Plus

The young lady I spoke to was very help and easy to talk too ,she answered all my questions so I fully understood what I was getting and she made me smile.. I recommended Real Insurance to my best friend as soon as I finished talking with her ,and I'll keep recommending them !

Felt i was railroaded into it.

Erica Swan – Rated 1 out of 5

Real Bill Cover

No value for money, if I say I can’t afford it then I can’t afford it

Speak slower,more clearly and not be so pushy.

Excellent service and friendly customer service.

Tracy Mckinley – Rated 5 out of 5

Real Family Life Cover

Good. Well explained and was what I needed for family.

Excellent service and very friendly gentleman.

Stay away fraud warning

Trusted Customer – Rated 1 out of 5

Real Pet Insurance

Your staff falsified the information to create pet insurance for a dog which isn't in my care yet

Your staff falsified the information to push through a policy which should not of been created

Nigel Salt – Rated 4 out of 5

Real Family Life Cover

Not yet received the documents, so can't make an accurate call on this one.

Polite and helpful agent, who clearly explained the product and obviously knew his stuff.

Peter Clark – Rated 1 out of 5

Real Landlords Insurance

phone service so bad to get on to

your phone service is so bad still on phone now taken 3 days to check on some items