Real Insurance Reviews
0% of our customers are pleased with our products and services out of 0 customer reviews.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Great customer service!
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Prompt to reply well explained covers every thing and...
Trusted Customer – Rated 5 out of 5
I think that covers what I need you offer a good policy that needs when I need cover
Prompt to reply well explained covers every thing and act as a mini saver too I love it
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Fantastic customer service
Trusted Customer – Rated 5 out of 5
10/10
Fantastic customer service
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Whilst I am yet to receive the full PDS, however I was able to access that the policy was suitable to my needs over the phone.
The service given was great, was delivered in a very easy to understand manner.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Fair
Sophia has a friendly disposition.
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Rana Aadil Tauqeer – Rated 5 out of 5
Awesome
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
very good ,made very easy
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Representative, ash had great phone manner - clear and...
Trusted Customer – Rated 5 out of 5
Policy is comparable to others on the market but I was swayed by the to ads
Representative, Ash had great phone manner - clear and polite language; very patient when I asked for things to be repeated or interrupted him with questions; did not use any jargon; was not patronising but very friendly and respectful; didn't hurry me or attempt to sway me; very professional
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Great service
Sharon Porter – Rated 4 out of 5
Great value for money I had cancelled my MLC insurance cover because it was $2500. This was too much for me to afford. Real had a realistic price.
I dealt with a customer service rep named Laura. She did a great job of explaining the policy to me and was friendly and very polite. She is how all customer service operators should treat their customers.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great service. Top marks
Very user friendly and everything easily explained to me.
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- Savings between $0 to $220 derived from profiles based on Real Pay As You Drive customers, as of 1 March 2019. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings.
If you are driving more, your agreed kilometres can be increased/extended during the policy period, an additional premium is payable. If your agreed kilometres are exceeded, an additional excess will be applied in the event of an accident.