“OK Google,
talk to Real Life Insurance”

Customers rate us

Rated 4.7/5 from 1,867 Reviews

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“Ok Google, talk to Real Life Insurance.”

Getting information about life insurance is important, but so is having the time to do the things you love. That’s why Real Insurance has made it easier than ever to get the answers you need immediately and on demand. Your voice-controlled Google assistant can now answer all the important questions you have around getting life insurance for you and your family.

Ask me:

  • “Do I need life insurance?”
  • “Why do I need life insurance if I’m young and healthy”
  • “What if I have life insurance already in my superannuation?”

Once you have the information you need, you can ask to speak to one of our friendly team members who can help you with the application process. Additionally, you can request an information pack which we can email to you, if you’d like more time to consider your options.

Google voice assistant icon

hand holding a mobile and showing Google voice chat with Real Insurance

How to activate

Start your journey by saying “Ok Google, talk to Real Life Insurance”. You can connect through your mobile, smart speaker or any other Google Assistant enabled device.

image showing devices that extend Google Voice
image showing devices that extend Google Voice (Mobile view)

IMPORTANT: If you have an iOS device, you will need install the Google Assistant App first to enable the full experience. Download now.

Button get it on Google Play Button download on the App Store


You can activate your Real Life Insurance Voice Journey using the following simple commands:

image showing Google assistant chats
image showing Google assistant chats (mobile view)

Read what our customers are saying

Customer review

Trusted Customer - Rated 5 out of 5

Real insurance delievered the best customer service i could have asked for any answered any questions on things that i was unsure of.

Excellent customer service

Trusted Customer - Rated 5 out of 5

Zohra was really friendly and knowledgeable. she's also very helpful and happily answers all my questions.

Excellent customer service and explaining the...

Samantha Krall - Rated 5 out of 5

Sarah was very helping and informative

Customer review

Josephine Stevens - Rated 4 out of 5

Explained clearly all requirements and the operator was respecfull on the phone.

Customer review

Roma Panjaitan - Rated 4 out of 5

So far still ok with the service as i just start buying the insurance. i hope this will be effective for future investment on the life insurance and let see what will be the benefit. thanks

Quick efficient and great experience

Elzanne Strydom - Rated 5 out of 5

Life insurance

Customer review

Sophy Kosmidis - Rated 5 out of 5

Your customer service team went beyond expectation and explained the policy thoroughly

Customer review

Lynette Mcneil - Rated 5 out of 5

I found the experience very easy and the person i spoke to was very helpful

Customer review

Trusted Customer - Rated 5 out of 5

Well service great more helpful

Customer review

Trusted Customer - Rated 5 out of 5

Really quick to get back to you and they are well spoken easy to understand and if i didnt understand a question they broke it down so i new exactly what i was getting. recommend them to everyone.

Customer review

Kirsten Baliva - Rated 5 out of 5

Very easy to understand

Customer review

Pelenatete Mapusua - Rated 5 out of 5

Good service by phone very understandable.

Quick, no hassles with real insurance operator

Craig Pertini - Rated 5 out of 5

The customer service operator was very clear, concise and friendly. she didn’t keep me waiting unnecessarily and she was empathic.

Excellent customer service!

Frances Gordon - Rated 5 out of 5

Everyone i've dealt with at real insurance is polite, knowledgeable and customer focused. one of the best customer service experiences i've ever had. thank you!!!

Customer review

Rita Brennan - Rated 5 out of 5

Changing insurance companies was so easy