Read what our customers are saying
Trusted Customer – Rated 5 out of 5
great service and so easy to deal with
always great service when contacting them
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Great service, but advertising banter by the operator...
Trusted Customer – Rated 5 out of 5
Please see previous comment
I had already researched funeral insurance (from "Real" and its competitors). I selected "Real" because of their premiums, incentives and reputation. Unfortunately I had to listen to a long-winded, and often tedious, repeat of things I already l knew. Maybe "Real" could consider a cut-down version of their operators "spiel" for those of us that had already carefully researched BEFORE contacting "Real".
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Better than expected. Time will tell the rest.
I did 4 online requests for a call back and you were the fastest and best.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Great for what I was looking for.
Easy and fast to arrange policy.
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Absolutely truly helpful and extremely friendly and...
Trusted Customer – Rated 5 out of 5
Knowing that my premiums will never go up and intact will reduce in time is an absolute Godsend. I feel secure that I can afford this and my family will not have to worry about trying to meet the costs of my funeral. Knowing that I am covered for life is also a terrific feature. The triple guarantee is brilliant.
Absolutely truly helpful and extremely friendly and courteous. The whole process was exceptionally simple and relatively fast
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I spoke to merna..she was polite had a great knowledge...
Trusted Customer – Rated 4.5 out of 5
I spoke to Merna..she was polite had a great knowledge about Funeral Insurance and could answer my questions...helpful and very happy with customer service. I am impressed when ringing no buttons to press before l spoke to a human thank you
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I think the coverage is good value for money
Daniel was very knowledgeable and empathetic
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very good features & benefits I didn't know about
It was explained to me clearly
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Trusted Customer – Rated 5 out of 5
I wasn't even thinking about getting Funeral Insurance at this time, the agent convinced me otherwise. Not only is Real Insurance have great, inexpensive, value for money products, the service I received from Mirna was fantastic, she was friendly, sincere & very considerate of my current situation. Top service!!! :)
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Ali the man i spoke to about my funeral policy was a...
Trusted Customer – Rated 5 out of 5
I'm happy with the policy which covers what I was after at a good price
Ali the man I spoke to about my funeral policy was a gem to talk to He explained everything to me in words that I understood he was very patient and was happy to answer my questions