Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great cover
Excellent friendly staff make the choice easy
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Good friendly customer service - good advice
Trusted Customer – Rated 5 out of 5
They explain everything good and easy to go along with no worries ....
The service is friendly and no stress on phone and good customer service...
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
It sounds like exactly what we always wanted but had to do with second best.
Hamish told it very well to us.
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Excelent
Trusted Customer – Rated 5 out of 5
Very sensitive and understanding to all questions asked. No trouble to respond to all requests, very practical. A good product in many ways.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great benefits
Brady was very informative and patient
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Very good service
Trusted Customer – Rated 5 out of 5
Excellent service highly recommend
Excellent service
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
thank you for the help thanks
thank you for your help
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If the relevant info isnt given to the client the...
John Funch – Rated 2 out of 5
i took out a new policy yesterday and everything went smooth until i asked a question about an existing policy i had taken out for my son. for personal reasons i had taken out a policy in my sons name which i paid for the reason i did it this way was because he had no money and if he died there would be no-one to pay for his funeral. once again for personal reasons i told real insurance that he wasn,t to know about this policy . now i am told that i cannot be the beneficiary of that policy unless he nominates me. this was not explained when i took out the policy with real insurance knowing the circumstances. so at this stage i am not very happy with real insurance and am considering canceling all my policies with them.
the service yesterday was ok. the service i received when i took out a previous policy was not honest and i was not given all the relevant information. not happy
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Haven't received them yet but it sounds O.K. will let you know when I can digest them more
Peter was excellent and most courteous to explain everything for me.
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Great value funeral insurance
Trusted Customer – Rated 5 out of 5
I think this funeral package is great value
I thought the whole experience was excellent. The gentleman who assisted me was friendly,courteous, and professional in my dealings with him.