Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
good
good
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent customer Service from Rosie
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Prompt response to my telephone call initially and my...
Trusted Customer – Rated 5 out of 5
Policy features and benefits are explained in simple language and easy to understand in order to make a final decision.
Prompt response to my telephone call initially and my questions and concerns answered in an honest and professional manner which enabled me to make my decision to join real insurance.
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Trusted Customer – Rated 5 out of 5
Excellent service very polite
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Both gentlemen who were my contact were personable,...
Trusted Customer – Rated 5 out of 5
Both gentlemen who were my contact were personable, patient, always rang when they said they would. Their flexibility and senses of humour were both marvellous.
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Stephaine Greengrass – Rated 3 out of 5
I never wanted I just wanted information on it
I felt pressured into saying yes to the insurance
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Excellant service
Trusted Customer – Rated 5 out of 5
Excellant Service. Very Affordable Rates. Kind Efficient Customer Service. I Will Recommend Real to Other Family Members and Friends.
Fully reccomend Real Funeral Insurance. The man who served me was Kind and Efficient. All of my questions were answered very efficiently.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
spoke with a lovely young lady whom explained every thing to me about the policy
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Sally Brigg – Rated 4 out of 5
happy with value and product
Efficient service
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But pushy. information was good but when i tried to...
Trusted Customer – Rated 4 out of 5
but not needed thanks.
but pushy. information was good but when i tried to say 'no' it wasn't accepted and he pushed on. was asked to name a starting date for first payment. i did but again not accepted. he named a date. didn't want to proceed with giving card detail but was insisted. i had visitors and in the end did what was asked. my husband was not happy as i epected. i am more than sure he will follow through with a cancellation by Monday next week - as soon as the policy arrives. did not appreciate being contacted on my mobile either.