Read what our customers are saying
I wish to cancel this policy. thank you scarlett...
Trusted Customer – Rated 1 out of 5
I wish to cancel this policy. thank you scarlett mulroney
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
great for the family
great deals on funeral cover
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
It was so easy to do over the phone.
Excellent service.
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I spoke to a lovely young lady called issra. she was...
Trusted Customer – Rated 4.5 out of 5
I spoke to a lovely young lady called Issra. She was very friendly, non pushy and was passionate and knowlegeable regarding your products. A pleasure to deal with her on the phone.
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Michael was extremely helpful and had good product...
Trusted Customer – Rated 4.5 out of 5
We changed from FREEDOM Funeral Insurance (policy held for 6 years) to REAL. A much better policy in spite of being more twice as expensive. We increased our cover from 8000 to 10000, we believe it is money well spent.
Michael was extremely helpful and had good product knowledge. It was a pleasure talking to him.
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Excellent service.
Lynda Lullfitz – Rated 5 out of 5
They explained everthing cearly,Monica was lovely. Rega4ds LYNDA LULLFITZ
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Great service, great prices equals peace of mind
Elizabeth Anne REED – Rated 5 out of 5
THE ADDITIONAL COVER I TOOK OUT WILL ENSURE THAT ALL COSTS CAN BE COVERED AND ANY EXCESS LEFT OVER WILL BE OF BENEFIT TO MY FAMILY
AFTER A RATHER NASTY EXPERIENCE WITH WESTPAC INSURANCE I RANG REAL TO SEE WHAT YOU HAD TO OFFER. I SPOKE TO MYRNA WHO I FOUND TO BE ARTICULATE AND KNOWLEDGEABLE WITH A GOOD GRASP OF THE PRODUCTS AVAILABLE. THE ALTERNATIVE POLICY WHICH SHE GAVE ME WAS JUST WHAT I NEEDED AND I AM VERY PLEASED WITH THE RESULT. I HAVE NOT READ THE POLICY YET AS I AM WAITING FOR THE WRITTEN COPY TO COME BUT I'M SURE IT WILL BE A GOOD AS PROMISED. I ALREADY HAVE FUNERAL COVER FOR BOTH MYSELF AND MY HUSBAND WITH YOU WHICH GIVES US PEACE OF MIND. I TOOK OUT A FUNERAL COVER ON MY SON-IN-LAW 8 YEARS AGO WHEN HE MOVED INTO A NEW HOUSE AND I KNEW HE HAD NO INSURANCE - HE WAS OFFENDED AT THE TIME BUT WHEN HE DEVELOPED CANCER SEVERAL YEARS LATER IT WAS THE ONLY WAY WE COULD COVER THE PROBLEMS WHICH AROSE. THE WAY THAT REAL INSURANCE HELPED US IN THIS SITUATION WAS WHAT DECIDED ME TO COME TO THEM AGAIN. REAL CONVINCED ME THAT THEY ONLY WANTED TO HELP AND THAT THE COMPANY WAS NOT JUST A MONEY GRABBING BUSINESS LIKE MOST OTHER INSURANCE COMPANIES.
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Very impressed by your service. h
Trusted Customer – Rated 5 out of 5
Very impressed by your service. H
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Janice Godsell – Rated 4 out of 5
Sound like a good option for me and will be easy to access when the time comes.
Diane was very clear with all the conditions and also willing to listen to any queries I had.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Satisfied
Satisfied with policy