Read what our customers are saying
They were polite and very helpful with the...
Trusted Customer – Rated 5 out of 5
I spoke to real insurance 6 months ago and they were really caring as i could not join then they rang me back to see how i was and gave me all the information again. They were very helpful and understanding. A good service.
They were polite and very helpful with the information. And did what they set out to do.
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Trusted Customer – Rated 4.5 out of 5
The staff are great
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Clear information and value for money with good...
Trusted Customer – Rated 5 out of 5
Been a member for many years and have insured each of my children separately as they turn 21
Clear information and value for money with good customer service. Didn't have to wait long to speak to an operator
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Trusted Customer – Rated 5 out of 5
It sounds like exactly what we always wanted but had to do with second best.
Hamish told it very well to us.
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Trusted Customer – Rated 4.5 out of 5
Too expensive. $27.96 per fortnight. At first I thought it was per month.
People are really nice and helpful.
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Trusted Customer – Rated 4.5 out of 5
I thought the price was good.
I thought the service was very good, the girl I was chatting to, was helpful and seemed very honest.
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Prompt response, friendly service, value for money
Trusted Customer – Rated 4.5 out of 5
The fact that the fees are a bit higher than other policies, I have accepted this as I do have choices as I get older and those choices give me 150% of my money at age 85, and a 5% reduction in fees every 5 years. Seems a good deal to me.
Customer service was very prompt and had all the knowledge that I needed without waiting. They also listened to what I had to say and answered my queries with sensible explanations and assistance.
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Trusted Customer – Rated 2 out of 5
Yes, if a Customer calls to ask for a Beneficiary firm to be emailed to him, and asks several times to two representatives, and gets an additional insurance cover in the provess, send him the form he asked for (he still has t received it!!
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Trusted Customer – Rated 4.5 out of 5
Excellent customer service.
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The service was easy to use and the operator was very...
Trusted Customer – Rated 5 out of 5
The benefits and features are the best I could find and I am very happy with them.
The service was easy to use and the operator was very polite and well mannered making this experience a pain free one.