Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Satisfactory
Satisfactory
Product Rating
Service Rating
The tele-operator was professional in his approach and...
Trusted Customer – Rated 5 out of 5
The Tele-Operator was professional in his approach and gave me a wealth of information. Although read a little fast, he at least explained things more slowly when I asked questions. He was polite and spoke in a clear and concise manner which I appreciated after having to deal with foreign Tele-marketers and Internet enquiry personal.
Product Rating
Service Rating
Pleasant client services officer, patient, explained...
Trusted Customer – Rated 5 out of 5
Following my husband's death Real Insurance were prompt and efficient with the payout of the Funeral Insurance, the only Co. who did not cause me difficulty in finalizing matters. Thank you.
Pleasant client services officer, patient, explained in detail in order to clarify different choices of cover. Thank you.
Product Rating
Service Rating
Excellent response time and great customer service
Trusted Customer – Rated 5 out of 5
Great Value for money - means my kids won't have to worry about funeral expenses etc.
I made an online enquiry - I sent the request and my phone rang - it was that simple. The customer service operator (Michelle) was helpful and professional. Gave me all the information I requested without being pushy.
Product Rating
Service Rating
Easy process
Victoria Mitchell – Rated 4 out of 5
It was a good rate, the T&C were normal
Understood my needs
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Good value
Nothing was too much! Very friendly and accommodating !
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I feel more at peace knowing my children don't have the financial burden on my passing.
Your representative was very informative and helpful.
Product Rating
Service Rating
Thank you irene for your time and effort toward...
Trusted Customer – Rated 4 out of 5
, business is not run on emotional information. I found this sojourn in taking out a funeral policy is a standard basic practice and unfortunately I am immune to spiel toward such information. I am happy with the polciy and knowing that the money (in the end) will provide my daughter ease of function instead of facing a nightmare of financial difficulties that she does not need in her life.
Thank you Irene for your time and effort toward providing me with a funeral policy. Hopefully, one that I will manage to maintain and keep through to the end this time.
Product Rating
Service Rating
Jenny served me and she was amazing !!! 9months...
Trusted Customer – Rated 5 out of 5
Jenny served me and she was amazing !!! 9months pregnant with absolutely impeccable service !! Great job explained everything in detail So professional absolutely a pleasure to deal with !! Thank you Jenny **
Product Rating
Service Rating
Bit disappointed.
Trusted Customer – Rated 3.5 out of 5
Didn't get my gift card I was told I would
So it was really good. But I have been told I get a $100 gift card and I have not received it yet. If you could ring me on 0435 926 563