Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Responds to my needs. It is a good insurance.
Friendly staff. Plain English easy to follow and understand, Insurance responds to my needs. Premiums to my reach.
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Friendly, informative but spoke to us in language we understood - (no terminology that was industry specific and no acronyms)
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent service given over the phone. Prompt courteous and extremely helpful. Thank you real.
Excellent service thank you
Product Rating
Service Rating
Underwriters declined due to no follow up test on a...
Trusted Customer – Rated 1 out of 5
Underwriters declined due to no follow up test on a medical investigation that come back negative therefore no follow up required even though I told the consultant I would be happy to have a follow up test, this apparently was not passed on then spoke with a manager that said if I had a test within 30 days it would be review ummm didn't I offer to do this, who is not listening
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
sound good
Very prompt and friendly
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
The guy I spoke to gave me all the information I needed, gave me a day to speak with my partner he rang me back at the time he said he would and got everything sorted straight away.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
JUST WHAT I NEEDED.
VERY WELL PRESENTED OVER PHONE - AS IF TALKING ACROSS THE TABLE.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I'm pleased with all benefits
Consultant went through all options clearly and succinctly
Product Rating
Service Rating
The gentlemen who set up my life insurance was very...
Trusted Customer – Rated 5 out of 5
The fact that I could add my children to my policy if something terrible was to happen gives me reassurance if it ever came to that
The gentlemen who set up my life insurance was very helpful and easy to talk to he had all the answers to my question's, he was easy to understand and didn't make me feel like I had to purchase more then I wanted
Product Rating
Service Rating
My wife is still waiting for contact phone call to...
Trusted Customer – Rated 4 out of 5
My wife is still waiting for contact phone call to confirm details. Welcome to Real Insurance! Dear *Personal information removed by Feefo*, Congratulations, your Family Life Cover application has been accepted. Your Policy Number: *Personal information removed by Feefo* Application Date and Time: 08/08/2016 14:44