Read what our customers are saying
Trusted Customer – Rated 4 out of 5
Very helpful and good advice
Product Rating
Service Rating
Tracey Kirkpatrick – Rated 5 out of 5
All over cover which is ongoing for life
Concise information
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Features of the policy was explained satisfactorily.
Yes, service was good and aspirations were answered.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Good advice
good help
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Good
Good
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent
Excellent
Product Rating
Service Rating
Good
Richard Carter – Rated 4 out of 5
Very straightforward and friendly
Product Rating
Service Rating
Beware the sweet talk.
Stephen Brooke – Rated 1 out of 5
In truth I don’t care. I don’t want the policy but cancelling looks like it is going to be a gymnastic event.
I was only making inquiries on life insurance. I just wanted a quote to compare with other options. I got sweet talked into a policy. Realising what had happened I re-contacted Real a couple of hours later to cancel - we’ll inside the cooling off period. Again I was sweet talked in an attempt to make me keep the policy but this time I said no, please cancel. The operator advised this would be done because I had not yet received the PDS. She said a follow up email would come. Nex5 day. Nothing. I can see this is going to be fun. I will contact again today and establish if my policy is canceled. Nobody was rude, but the tactic is a little shabby. I just wanted a quote.
Product Rating
Service Rating
Claire Milne – Rated 4 out of 5
Affordable and fair in relation to my already disability.
Just friendly and helpful.
Product Rating
Service Rating
Very efficient young man i spoke to today
Trusted Customer – Rated 5 out of 5
Very efficient young man I spoke to today