Read what our customers are saying
The person who called me is intelligent and know what...
Trusted Customer – Rated 4 out of 5
I was looking for small trauma insurance and real insurance got it for me staight away and will recomment to many as I have strong following
the person who called me is intelligent and know what is talking about
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Trusted Customer – Rated 4.5 out of 5
good
communicated clear and precise
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Noel Albino – Rated 5 out of 5
Better pricing than another firm we had enquired with. Same level of help but the monthly Real Insurance payments were a lot more affordable.
Informative customer service personnel; helped with deciding what is best for us; no 'strong pushing' involved.
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Trusted Customer – Rated 4 out of 5
Still viewing
Friendly service
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Trusted Customer – Rated 5 out of 5
good all the service was good
the service was good
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Friendly
Trusted Customer – Rated 5 out of 5
Have called twice and both times the operators were helpful and very friendly
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Beware the sweet talk.
Trusted Customer – Rated 1 out of 5
In truth I don’t care. I don’t want the policy but cancelling looks like it is going to be a gymnastic event.
I was only making inquiries on life insurance. I just wanted a quote to compare with other options. I got sweet talked into a policy. Realising what had happened I re-contacted Real a couple of hours later to cancel - we’ll inside the cooling off period. Again I was sweet talked in an attempt to make me keep the policy but this time I said no, please cancel. The operator advised this would be done because I had not yet received the PDS. She said a follow up email would come. Nex5 day. Nothing. I can see this is going to be fun. I will contact again today and establish if my policy is canceled. Nobody was rude, but the tactic is a little shabby. I just wanted a quote.
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Trusted Customer – Rated 5 out of 5
Everything I required and more.
Very polite and professional
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Trusted Customer – Rated 4.5 out of 5
VERY GOOD
VERY HAPPY WITH SERVICE AND INFORMATION PROVIDED
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great
Excellent