Read what our customers are saying
Awesome - thanks jessica!
Kylie Metz – Rated 5 out of 5
Great price compared to what I was paying with another provider
Jessica was absolutely lovely. Well spoken, friendly and very helpful! Thank you!
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Trusted Customer – Rated 1 out of 5
I was rail roaded into giving my credit card details before I had even discussed the policy with my wife. I was told they needed my credit card details to hold the policy. I was then sent my new policy without consenting to the policy. This then required me to make a phone call and cancel the policy. Very very dodgy behaviour by the Agent trying to sell a Real Insurance Policy
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Lady was a good help. good customer service
Maria Serra – Rated 5 out of 5
Very good service lady was good at her job and called me back as promised
Very good
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Very helpful and to the point. thorough and...
Trusted Customer – Rated 5 out of 5
Value for money Better than my last insurers
Very polite young man Rang back at allocated time Made process a pleasant experience
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Thanks daniel
Kate Phillips – Rated 4.5 out of 5
Easy process to get myself and the children covered and well within the budget that i had allocated
Daniel Ross was very helpful, explained things clearly and took the time to clarify when I had questions.
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Think twice - because after eight years.....
Natalie Morello – Rated 1 out of 5
I have decided not to proceed with Real Life Insurance with a new policy because when people go through hard times and payments don't get made on time like mine didn't after having my policy for eight years you @reallifeinsurance cancelled it. I did have some missed calls whether it was never any message or text message left. I work shiftwork and many hours. To try harder to get in touch was I need sickle and immoral. I have paid thousands and thousands and thousands of dollars to Real Life Insurance over the last eight years and I am disappointed hurt and disgusted at you cancelling my policy. I was told that my policy had cancelled four days when I rang up to pay the full amount Everything In advance if they could reinstate my policy. Real Life Insurance "You" Should be ashamed of yourselves to think that you can treat people like that when people like myself /they've been loyal to you as an insurance provider and never ever used it or Not paid... You actually shouldn't cut people off that quick not knowing their circumstances. I played it and baked for them / you at Real Life Insurance to reinstate my policy And you put me through to the support people who couldn't give a **** about myself or my husband or our circumstances and told us we just needed to reapply for new insurance! I am sorry, but after having this policy For over eight years that is unacceptable!!!!!! We should not have been told that we needed to redo our policy and that you couldn't reinstate it. I even said that I was happy to pay all outstanding plus my policy in advance but you couldn't do that. Very disappointing I will be going further with this and I do not wish to reign up. I think it should've been reinstated to be honest! Should never have been given this direction to just re-sign up and that our policy was not going to be reinstated after it had lapsed four days. It should've been looked at further and now circumstances should've been considered. Disgusting people like Real Life Insurance treat people like us pay their wages this way.
Disgusted - if I could put less than one star I would!!!
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
The policy has everything I was looking for.
Michael was very pleasant and knowledgeable.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Policy is excellent and the money back after 12 months is fantastic
Great staff very easy and affordable
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
The product does not have a limited time frame.
Conan was excellent in explaining the product.
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People > machines
Jennifer Paterson – Rated 4 out of 5
Cheaper insurance than most other places, easy to apply and super easy to update details and make changes.
Talking to a real person who could explain to me as we went was great.