Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very happy of what I got
Very happy what I got
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Just enough on what i can spend to
They explained well the services the insurance offered
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very good to know the family gets a little help
Irene was very helpful
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Person i spoke to knew the product very well and was...
Trusted Customer – Rated 4 out of 5
policy cover good but draw back is as I get older or retire and premiums increase it may not be affordable to me in the long term.
person I spoke to knew the product very well and was able to answer all my questions.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I'll let you know for sure when I try and make a claim... (hopefully not for many years)..
Person I dealt with was lovely and did everything she said she would do..
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Joe was fantastic as he took his time to explain and simplify the questions.
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Good but could be better
Trusted Customer – Rated 4 out of 5
Has most features but not all.
It was good however the need for yes / no as opposed to conversational acknowledgments either positive or negative was seemingly ridiculous.
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Exceptional service and support: fast, clear, and...
Saniata Tafatu – Rated 5 out of 5
This was my first time using Real Insurance, and I must say, I am thoroughly impressed. The service I received was outstanding, and the coverage options offered were exceptional. From the moment I reached out, their customer support was top-notch, providing clear and helpful information every step of the way. The entire experience was superb, and I felt confident in the reliability of their products. Real Insurance truly lives up to its reputation as an exemplary provider, offering flawless service and tailored coverage. Based on this first experience, I can confidently say they are a world-class choice for insurance, delivering first-class value and peace of mind. I am grateful to the officer that served me and my apology as I forgot the name.
I was blown away by the speed of Real Insurance’s service. The process was incredibly fast, and I was impressed with how quickly everything was handled. The staff were not only supportive, but they also went above and beyond to ensure I fully understood every detail. They made a real effort to explain everything in the simplest way possible, which made the whole experience much easier and less stressful. It’s clear that they are dedicated to helping customers, always doing their best to provide clear and efficient service. Real Insurance truly stands out with their exceptional speed and customer-focused approach.
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Trusted Customer – Rated 4 out of 5
Very polite and informative, was confident that this is the right one for myself and kids
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Trusted Customer – Rated 5 out of 5
because I saw how much people were talking about the product
you were great help on the phone