Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Very good policy that cover everything. Inside Australasia
The quality of service is good
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The consultant josh was very professional and friendly...
Trusted Customer – Rated 5 out of 5
The policy provides the cover I need at a good price.
The consultant Josh was very professional and friendly and explained all aspects of the policy and the application process. He also called me back when he said he could. Excellent service!
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent
Excellent
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Call staff a little robotic and impersonal in verbal...
Trusted Customer – Rated 4 out of 5
Would prefer more choice in amounts of sum insured.
Call staff a little robotic and impersonal in verbal presentation, speak too quickly to be understood, and insufficient knowledge of background to the questions they ask.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very happy with the price and the inclusions. Thank you
Easy to deal with and very polite and accommodating.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Some other services should consider because of payment
Very pleased
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Good
Very informative
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
It seems to be a great policy for me and it will give me peice of mind into the future. Thank you.
I received very friendly and helpful customer service today.
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Friendly and knowledgeable and happy to make changes...
Trusted Customer – Rated 5 out of 5
Just what I was looking for to suit my needs and family circumstances
Friendly and knowledgeable and happy to make changes after I requested my initial choice be changed to better suit my present budget arrangements
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Great customer service
Stacey Platts – Rated 4 out of 5
The only negative comment I have is that I was honest and said I had one puff of a friends cigarette in the last year and am classified as a smoker with a higher premium which I thought was ridiculous
The person I spoke with was efficient and helpful and knowledgeable and when he didn’t know an answer he found out and let me know. Great customer service.