Read what our customers are saying
Trusted Customer – Rated 4 out of 5
Young man on the phone was very persononable. I think he understood where're I was coming from. I was fairly negative to start but he was able to ease me up and get through the conversation. Overall very happy with th course of the discussion.
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Trusted Customer – Rated 5 out of 5
So far so good
Impressive quick and easy to understand
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I dealt with Trisha, her customer service was outstanding. Very professional.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
It is quite easy to understand.
The real insurance team member was excellent and explained well about the insurance.
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Trusted Customer – Rated 5 out of 5
Felt that this cover is good for my needs. Very affordable.
Clear information. Very helpful. Friendly. Would recommend Real Insurance to family and friends.
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Unsure how i feel
Angie – Rated 4 out of 5
Whilst it’s great to have life insurance for peace of mind it was a little bit concerning to me that I was offered a 20 year only policy and I’m only 43. I don’t expect to only live until 63 and then, at 63 - I’ve paid increasing premiums for 20 years to be able to “apply for a new policy then”. That’s a lot of money to tuck away and then apply when you’re mid 60’s I’d expect the premiums would be exorbitant and the criteria would be quite different then too. I like the peace of mind but the limited amount of cover and the limited timeframe made me feel a little worthless and ailing. I’m not.
The lady I spoke to was fabulous and answered all of my questions. I was unable to call back due to phone issues at real insurance but she did phone me back which was fantastic.
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Very friendly
Trusted Customer – Rated 5 out of 5
Very cheap and fast service
They were very friendly and answered all my questions very fast
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Trusted Customer – Rated 5 out of 5
The reception was good and the prices are more realistic, i like your products.
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Quick, no hassles with real insurance operator
Trusted Customer – Rated 5 out of 5
Clear, concise customer service in a quick, expedient, hassle free way
The Customer service operator was very clear, concise and friendly. She didn’t keep me waiting unnecessarily and she was empathic.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Wow.
Great customer service