Read what our customers are saying
I had a great conversation with the people on the...
Trusted Customer – Rated 5 out of 5
It's a great affordable cover
I had a great conversation with the people on the phone he was very clear and helpful
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The service was great and the giel that handled my...
Trusted Customer – Rated 5 out of 5
The service was great and the giel that handled my policy was informed and very friendly
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
A bit higher benefits at this would have been better.
Excellent customer service.was informed all the information nicely.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
They are great I feel reassured to be covered
Excellent service that was provided to myself
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If i was to die tommarow i'd die a happy man
Trusted Customer – Rated 5 out of 5
Your asking to many question now bye
Old mate on the phone who sold it to me was really helpful and explained it to me real well
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Good
Good
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Sadly disappointed by the way you project your service.
Trusted Customer – Rated 2.5 out of 5
No better than any other supplier, and certainly no cheaper than my existing insurance.
They should be more honest in the way their advertising projects the service. Advertisements suggest that a quote can be obtained quickly via the website. This is not true - all that happens is a referral for a later phone call. Then, the phone call comes through at a possibly very inconvenient time, (in my case during work hours) and is prefaced with 'this will only take a few minutes' - which is totally incorrect and very misleading. I was on the phone for a very long time, incurring the wrath of my supervisor. The whole process only served to turn me away from Real insurance and their methods. There is no reason why your website cannot give a non-binding estimate of the cost of the insurance, to determine initial interest, which can then be followed up with the phone call. Additionally the caller should state that the call could last 20 minutes or longer. Don't forget my job is as important (some would say more so) than yours, and I am not in a position to deal with long-winded cold calls. Better to arrange a suitable time.
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Trusted Customer – Rated 4.5 out of 5
everything was well explained and clear
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Real easy
Trusted Customer – Rated 4 out of 5
Due to the amount of cover I received based on my BMI. I am hoping as I lose weight that my cover will increase.
I would definately recommend them. Dealing with them was very simple and uncomplicated. I chose real insurance as this is who my dad was insured with. So that gave me peace of mind knowing how professional and understanding they were at the time of his passing. It certainly made my job a lot easier
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Trying to get life insurance cover
Trusted Customer – Rated 2 out of 5
Well concidering the team that makes the decision declined because i have a medical condition. I dont like the fact you guys just dont carw about people if someones got a medical condition maybe a good thing to do is help them get life insurance as hnoestly people with conditions or disabilities could use that peace of mind! Pathetic
Nothing great nothing bad