Read what our customers are saying
Brooke was magnificent. she called back at the...
Trusted Customer – Rated 5 out of 5
Brooke was magnificent. She called back at the precise time she said she would. Very friendly. Efficient..
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Nadine Freeman – Rated 4.5 out of 5
The insurance purchase was great. Thanks
The process was very long and a bit repetitive, may need to have a look and shorten the time on the phone.
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Bradley wright was a pleasure to talk to. he had a...
Trusted Customer – Rated 5 out of 5
Bradley Wright was a pleasure to talk to. He had a great product knowledge and was very helpful. It is also nice to have a laugh with someone who is selling us 'an in the worst case' protection product. Well done!
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If a quote over the phone is going to take half an...
Trusted Customer – Rated 2 out of 5
There is one fundamental problem, I was told I would be covered straight away... RUBBISH, who would the benefit be paid to?? That question was never asked the policy will never be homered until the policy's paperwork is completed and returned, complete transparency is essential if selling such a sensitive product the policy holder needs to be 100% confident in your product, obviously they won't be around when the product is needed. I very much doubt I will maintain this policy, VERY UNPROFESSIONAL.
If a quote over the phone is going to take half an hour don't have your tv commercials insinuate it will only take five minutes, its very misleading, busy people need to know it will take that long, I almost hung up the phone.
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I loved the way the employer, customer service...
Trusted Customer – Rated 5 out of 5
I really like the option that if you are terminally ill you can get your cover paid out to cover the medical expenses and if you survive you can keep it to keep the rest of your life on track or put it away for the future funeral as you can not get re-ensured if you are a survivor. With so many people having cancer, it is a safe feeling you don't have let your family suffer financially as well. I feel sort of safe now that I have handled any hick ups the future holds for my family.
I loved the way the employer, customer service representative, handled my application. He was clear and took his time and was very friendly and efficient. I also appreciated his call back after I was approved. A real good experience
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Trusted Customer – Rated 4.5 out of 5
A little more expensive than I thought it might have been
Great communication easy to understand quick response to my enquiry
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Good
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
very competative
very good service
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very good
Very good
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Faaaliga Ioane – Rated 5 out of 5
Would recommend 100%, special shout-out to Jaren. Thank you so much for your amazing service! English being his second language, Jaren was patient and explained everything throughly with him. No awkward long pauses either and was spot on with pronouncing our names ! Amazing haha. Thanks Jaren, you’re a legend !