Read what our customers are saying
A very helpful and relaxed representative.
Lambertus Otten – Rated 5 out of 5
Very helpful
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Lucretia Teki – Rated 5 out of 5
Piece of mind. Very easy to apply with great professional advice.
Very professional with excellent customer service.
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Trusted Customer – Rated 5 out of 5
He knew the product
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Elisabeth Van Der Zwart – Rated 5 out of 5
The policy will give me cover until I am 80 years of age, which would be helpful for my family.
It was very easy and the assistant Maggie was very helpful and explained things clearly.
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VIRGINIA AMBRYM – Rated 5 out of 5
Customer Service
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Jo-ann Payne – Rated 5 out of 5
service was great and informative.
friendly and informative.
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Tracey Reynolds – Rated 4.5 out of 5
Straight to the point, easy to understand
I got pet insurance through real and although never used it it is good
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Jacqueline Duncan – Rated 2.5 out of 5
i bought a product i didnt really want...was just an enquiry
i felt the consultant was friendly but a bit too pushy...i only rangfor a quote and now i have signed up
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Think twice - because after eight years.....
Natalie Morello – Rated 1 out of 5
I have decided not to proceed with Real Life Insurance with a new policy because when people go through hard times and payments don't get made on time like mine didn't after having my policy for eight years you @reallifeinsurance cancelled it. I did have some missed calls whether it was never any message or text message left. I work shiftwork and many hours. To try harder to get in touch was I need sickle and immoral. I have paid thousands and thousands and thousands of dollars to Real Life Insurance over the last eight years and I am disappointed hurt and disgusted at you cancelling my policy. I was told that my policy had cancelled four days when I rang up to pay the full amount Everything In advance if they could reinstate my policy. Real Life Insurance "You" Should be ashamed of yourselves to think that you can treat people like that when people like myself /they've been loyal to you as an insurance provider and never ever used it or Not paid... You actually shouldn't cut people off that quick not knowing their circumstances. I played it and baked for them / you at Real Life Insurance to reinstate my policy And you put me through to the support people who couldn't give a **** about myself or my husband or our circumstances and told us we just needed to reapply for new insurance! I am sorry, but after having this policy For over eight years that is unacceptable!!!!!! We should not have been told that we needed to redo our policy and that you couldn't reinstate it. I even said that I was happy to pay all outstanding plus my policy in advance but you couldn't do that. Very disappointing I will be going further with this and I do not wish to reign up. I think it should've been reinstated to be honest! Should never have been given this direction to just re-sign up and that our policy was not going to be reinstated after it had lapsed four days. It should've been looked at further and now circumstances should've been considered. Disgusting people like Real Life Insurance treat people like us pay their wages this way.
Disgusted - if I could put less than one star I would!!!
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Happy to tell family and friends about real!
Rhonda Tobin – Rated 4 out of 5
The person I spoke to had a happy sound to his voice. Nothing was too much to ask for him. Very efficient!