Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Excellent plan very happy
I spoke with jamie and i couldn't have asked for a nicer person to speak with he was so informative and understanding and didnt try to push anything on me which was really good
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Trusted Customer – Rated 5 out of 5
The product suited my requirements
Alison made the whole process easy
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Trusted Customer – Rated 4 out of 5
Good
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Trusted Customer – Rated 5 out of 5
offer great deals with flexibility
very professional easy to talk to service centre is actually here in Australia i.e. dealing with a rep who has good English
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Yagmur was very helpful and explained everything that...
Trusted Customer – Rated 4.5 out of 5
The only issue I have with the policy is that the first 12 months is only covered for accidental death. A lot can happen in 12 months and no one can know if in the 12 months they are going to be diagnosed with a terminal disease or not, so in that respect I don't like the policy. I took this policy out in the hopes of taken the financial strain off my Sons but should God decide that I am to die of some terrible illness and it happens in the next 12 months, this policy was a waste of time.
Yagmur was very helpful and explained everything that I needed to know. It was nice to speak to a person who made me feel like I had known her for some time instead of a person who was indifferent.
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Trusted Customer – Rated 5 out of 5
He explain it very well
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Trusted Customer – Rated 5 out of 5
Easy to organise on the phone
Easy to organise
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Trusted Customer – Rated 4 out of 5
I was given precise and succinct information relating to the insurance that I was interested in. Also I have just had to make a claim relating to my late daughter and the professionalism of your staff was excellent. I have no problem recommending Real Insurance. I have told many friends of the excellent service that I received during my most trying time.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very happy with the outcome
Very happy with the outcome
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The young lady that i spoke to today was very...
Trusted Customer – Rated 5 out of 5
This policy is very good. It suits me entirely and would be of benefit to many people my age. I like the fact that it is malleable for benefits and premiums too.
The young lady that I spoke to today was very professional and helpful. I was made fully aware of the policy and its pros and cons. Also a pleasant personality goes a long way.
