Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Well ...the cool off period ...the return of 10% of your premium after the first year ...the immediate coverage ...are all an added incentive to join Real insurance ...excellent
Explained professionally and concisely, easily understandable ...good job
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Trusted Customer – Rated 5 out of 5
The representative was very patient and helpful as well as able to explain everything easily
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
If not will come back and haunt you
and patient. Ruby was friendly, professional
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Could have spent more time on phone the person i...
Trusted Customer – Rated 4 out of 5
covers what I want
could have spent more time on phone the person I talked to seemed to want to get off the phone asap.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
very good
very good
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Trusted Customer – Rated 5 out of 5
offer great deals with flexibility
very professional easy to talk to service centre is actually here in Australia i.e. dealing with a rep who has good English
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Great service and excellent customer service who were...
Trusted Customer – Rated 5 out of 5
Great business with very friendly and helpful staff
Very professional
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I'm very pleased with the real insurance funeral cover.
Trusted Customer – Rated 5 out of 5
I have received the paperwork today and after reading the Policy Schedule I believe I have chosen the correct insurance cover for my needs.
The lass I spoke to was very patient and polite, and she explained everything about the funeral insurance to me in terms that I could easily understand.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
All appears to be good
policy seller explained policy details to my satisfaction
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'real' service personnel selling real insurance
Trusted Customer – Rated 4.5 out of 5
The options for Funeral Insurance are realistic and are make easy to choose the appropriate plan
Friendly, patient service. Tanya gave me time to comprehend all the information and there was no pressure to adopt a higher rate - just to choose one that was appropriate for me and my budget. Great products to suit my needs.
