Read what our customers are saying
Friendly and helpful
Jane Meier – Rated 5 out of 5
Great customer service. Friendly and helpful and able to answer all my questions
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Real is excellant.
Jane Lamperd – Rated 5 out of 5
The whole plan was exactly what we wanted.
I would certainly recommend Real for the ultra fast connection once I showed interest, the time was within half an hour. The person who took us through all the information did so in an clear way, answering all our questions, she patiently went through the material with myself and my husband. We had not planned on getting the insurance immediately however the sales person was so efficient and clarified everything that we felt comfortable in signing up with Real right then and there. Thank you. Also on the basis that my mother had funeral insurance with Real and when she passed Real payed out the funeral cost immediately with no hassels..
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Trusted Customer – Rated 5 out of 5
Good policy easy to understand
Good phone manner and easy to understand
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An aussie who answered all of my questions.
Trusted Customer – Rated 4 out of 5
I have been seeing the ads on TV for Funeral Insurance, for several years now... As I'm fast approaching 60 years of age, Funeral Insurance has started to look more and more appealing to me. I liked what I saw in your ads, and I really liked what I learned, while talking to your 'Aussie Salesman.' My kids will probably heave a huge sigh of relief, when I tell them that I actually taken out Funeral Insurance !!
I would recommend my Real Insurance Salesman to any of my friends or family. It was excellent to speak with an Australian, especially about something which I had no prior experience dealing with !! He made the whole experience a pleasant one. His product knowledge was 1st class, and he answered the few questions I had clearly and succinctly. Something which is sorely lacking in a lot of Telephone Salespeople nowadays. I rarely, (if at all), had to ask him to repeat himself.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I am very happy with the features and benefits of my policy
Jamie who I spoke too was very informative and happily answered all questions I had
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The information recieved was clear and understanding.
Trusted Customer – Rated 5 out of 5
The policy is exactly what I was looking for.
The information recieved was clear and understanding.
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Miss
Trusted Customer – Rated 5 out of 5
Communicated well
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Trusted Customer – Rated 4.5 out of 5
There information on the policy
INFORMATION
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Helpful and easy
Trusted Customer – Rated 4 out of 5
The rep that I was speaking to was very helpful and courteous. Couldn’t have asked for better understanding of the process and procedures.
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Anthony Phillip Harm – Rated 5 out of 5
There customer service is great as they explain everything in detail and if you have a question they will answer it .