Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Features and benefits are good. I feel that the quarterly payment is a bit high
The officer was very friendly, courteous and.very efficient.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I feel the cover is suitable for myself
Represtative Kaye was very helpful with my inquiries
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Excellent service.
Ilaisaane Kama – Rated 4.5 out of 5
Good and alright price for insurance.
Professional & Excellent
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Sharon Wilson – Rated 3.5 out of 5
Good plan but cheaper plans available.
Wanted to cancel policy and customer service officer kept trying to talk me out of it, very annoying kept me on the phone for ages. Was told I would get confirmation off cancellation and never did. Not happy with service.
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Would recommend real..
Brent Gregory – Rated 5 out of 5
The whole experience was very straight forward and clearly explained. Great operator doing a top job.
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Very informative and answered all my questions. very...
Trusted Customer – Rated 4.5 out of 5
The funeral insurance was exactly what I was looking for, for now. I felt no pressured really comfortable with my decision.
Very informative and answered all my questions. Very friendly voice which kept me on the phone.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Haven't received actual policy as yet, however from how Ash explained everything in detail, I'm sure I will be very satisfied.
Spoke with Ash who was very patient and understanding whilst answering all my questions.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
benefits are good, except that the cover can only be effective after a year. the reason for this was explained which l understand.
the person listened well and explained patiently
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The service provided to me by lilly regarding a...
Trusted Customer – Rated 5 out of 5
The funeral policy has outstanding benefits which suit us.
The service provided to me by Lilly regarding a funeral plan for my brother Bruce Challis was outstanding, It was a pleasure talking with Lilly she was very professional & explained every detail to myself & my brother, Lilly called both myself & my brother to ensure authorisation was given to both parties for this new policy. Lilly took her time to inform us of all the terms & conditions. I do strongly think that Lilly is a asset to the company & I cant thank her enough for her outstanding customer service.
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I felt better when the call ended than i did when i...
Trusted Customer – Rated 5 out of 5
Better than insurance line
I felt better when the call ended than I did when I rang.thank you for your time and compasion