Read what our customers are saying
Very helpful
Trusted Customer – Rated 5 out of 5
Very affordable the funeral insurance
Very helpful
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If the relevant info isnt given to the client the...
John Funch – Rated 2 out of 5
i took out a new policy yesterday and everything went smooth until i asked a question about an existing policy i had taken out for my son. for personal reasons i had taken out a policy in my sons name which i paid for the reason i did it this way was because he had no money and if he died there would be no-one to pay for his funeral. once again for personal reasons i told real insurance that he wasn,t to know about this policy . now i am told that i cannot be the beneficiary of that policy unless he nominates me. this was not explained when i took out the policy with real insurance knowing the circumstances. so at this stage i am not very happy with real insurance and am considering canceling all my policies with them.
the service yesterday was ok. the service i received when i took out a previous policy was not honest and i was not given all the relevant information. not happy
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Trusted Customer – Rated 3.5 out of 5
Good plan but cheaper plans available.
Wanted to cancel policy and customer service officer kept trying to talk me out of it, very annoying kept me on the phone for ages. Was told I would get confirmation off cancellation and never did. Not happy with service.
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Keith Barnett – Rated 5 out of 5
Real Insurance had the best price for funeral insurance and the staff member was very helpful.
Excellent.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
features and benefits of policy appear good
good service friendly staff
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
benefits are good, except that the cover can only be effective after a year. the reason for this was explained which l understand.
the person listened well and explained patiently
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The person i spoke with on the phone (jake) was most...
Trusted Customer – Rated 5 out of 5
I am sure once I receive the appropriate paper work accociated with the policy and have studied it I will be taking it up
the person I spoke with on the phone (jake) was most helpful in advising myself of the options on offer at real insurance
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Trusted Customer – Rated 5 out of 5
I asked and was given. I wanted $15,000 funeral insurance and thats what I got for a very affordable, low premium. I am grateful and impressed.
Excellent
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Very efficient. spoke very clear. very polite and...
Trusted Customer – Rated 5 out of 5
Very efficient. Spoke very clear. Very polite and spoke we'll. Stopped to ask me if I had any questions during the process.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Anthony was extremely helpful,very nice and very easy to talk to. Great service!!