Read what our customers are saying
A1 customer service
Trusted Customer – Rated 5 out of 5
The No 1 reason for jumping from an Insurance Line Funeral Policy to a REAL Insurance Funeral Policy was the fact that the benefit paid out is the amount of cover taken) OR the amount that has already been paid in as premiums - what ever is greater.
A1 Customer Service - On my initial inquiry into changing my life insurance policy from Insurance Line to REAL insurance, I was looked after by a lovely young man by the name of Zane, Zane gave me very good information on the benefits of having a REAL funeral ins policy. Zane went to trouble of emailing me a quote, along with a follow up phone call the next day. Zane made sure that I completely understood the policy and he was very friendly and extremely helpful. Zane would be around 70% of the reason I did choose to swap insurance providers. Zane has a friendly 'can do' attitude and you should consider Zane a very valued member of your customer service team. Thanks Zane.
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'real' service personnel selling real insurance
Trusted Customer – Rated 4.5 out of 5
The options for Funeral Insurance are realistic and are make easy to choose the appropriate plan
Friendly, patient service. Tanya gave me time to comprehend all the information and there was no pressure to adopt a higher rate - just to choose one that was appropriate for me and my budget. Great products to suit my needs.
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Great service. very efficient & helpful
Trusted Customer – Rated 5 out of 5
Great cover and I know my family will be left with peace of my mind at a very stressful time
Absolutely!
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Trusted Customer – Rated 4 out of 5
Very affordable and within the budget.
Very good customer service.
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Trusted Customer – Rated 4.5 out of 5
Easy policy to understand
Excellent customer service.
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Trusted Customer – Rated 4.5 out of 5
It looks promising at the moment will read fine print
It would have been five but will go through 30 day cooling process read the contract then pass judgment saying that all looks good
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Trusted Customer – Rated 5 out of 5
Kyle phoned me back straight away and was very helpful. He explained thing very well. He was really nice and clear about everything. We have wanted to do this for a while. Glad I finally did it. Thank you Bruna and Bob Meyers
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Really interested in each person and individual...
Trusted Customer – Rated 5 out of 5
I liked how the rate is tripled for accidental death in the first year, you cant lose! also, that after 90 days we qualify for a gift card of half the premium paid. I like that you will always get paid the amount insured, or if you have paid more in, you receive that.
I liked how the salesperson personalized the package, and made sure it was right for us by asking qualifying questions.
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As above !
Trusted Customer – Rated 4 out of 5
Friendly, courteous, informative, efficient !
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Great value funeral insurance
Trusted Customer – Rated 5 out of 5
I think this funeral package is great value
I thought the whole experience was excellent. The gentleman who assisted me was friendly,courteous, and professional in my dealings with him.