Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
ok so far
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Trusted Customer – Rated 1.5 out of 5
Will be cancelling the "policy"
Way too pushy, I will be cancelling the "policy" which I didn't really want but was talked into.
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Trusted Customer – Rated 3 out of 5
They could have spelt my name correctly. My name is David Worsencroft.
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Helen was fantastic in finding the right level of...
Trusted Customer – Rated 5 out of 5
Excellent
Helen was fantastic in finding the right level of policy for me and she was very poliet!
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great plan, peace of mind.
Really, really nice operator. Very helpful.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
are what i need
man was very polite and efficient
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very good service
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Good product and good service provided by a friendly,...
Trusted Customer – Rated 4.5 out of 5
You are more expensive than a competitor who offers the same policy
While you are more expensive than a competitor I phoned ... WHO OFFERED ALMOST TO THE WORD AN IDENTICAL POLICY ... I have had comprehensive motor vehicle insurance with Real (Hollard) for several years and can not say I have EVER had an issue with claims or dealing with your customer service people. In addition, Joel (your Customer Service Rep) has excellent people skills. He put across the features, advantages & benefits of the REAL policy in a manner which I felt was natural. As a 45+ year veteran of sales / sales management, I didn't feel his spiel was anything but truthful. Joel also answered my questions honestly and thoroughly.
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Very helpful . explained things in a way that i felt...
Trusted Customer – Rated 5 out of 5
Excellent. Very happy
Very helpful . Explained things in a way that I felt quite pleased that I had decided to take out this Insurance with your Company.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Very well thought out
She was very lovely to talk to, very patient and understanding