Read what our customers are saying
Great service
Trusted Customer – Rated 5 out of 5
We spoke with Jess, & she was a pleasure to deal with. It was an easy process, & for any issues Jess had a solution. A good experience overall.
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
It was simple and painless
Service Rating
They never take no for an answer. if i actually wanted...
Trusted Customer – Rated 1.5 out of 5
They never take no for an answer. If I actually wanted insurance cover I would call. Nothing worse than trying to work and concentrate and someone will not take no for an answer.
Service Rating
Very helpful and informative
Trusted Customer – Rated 5 out of 5
Was very helpful and informative very friendly and easy to talk to
Service Rating
Trusted Customer – Rated 5 out of 5
Excellent customer service
Service Rating
Trusted Customer – Rated 5 out of 5
The gentleman that rang me back after I placed an enquiring on line was extremely helpful, explained the policy in detail along with the fees. Overall he just made it a very easy process
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Very happy with the young lady
Service Rating
Trusted Customer – Rated 5 out of 5
I spoke to Andrew who was fabulous! He was very patient with me, answered all my questions, called me back at the time I requested and went out of his way with extra phone calls to make sure my husband was involved and informed too. He made the whole process seamless and stress free. Thank you Andrew. You are a credit to Real Insurance.
Service Rating
No one there was able to help
Trusted Customer – Rated 1 out of 5
I whish there is a MINUS star to give waisted more than 6 hours with you for nothing
Service Rating
When ringing up for a quote we should not have to...
Trusted Customer – Rated 2 out of 5
When ringing up for a quote we should not have to agree to terms and give banking details. You should just give quote & policy info and let us then decide if we want it. You say we have cooling off period but it is a hassle to get out of it (although we will be) mainly for this reason