Read what our customers are saying
Trusted Customer – Rated 4.5 out of 5
Great service, professional consultant who did everything he said he would
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Fantastic service
Trusted Customer – Rated 5 out of 5
Very polite and explained everything to me regarding the policy.
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Trusted Customer – Rated 4 out of 5
Very good communication
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Very disappointing experience, poor quality and...
Trusted Customer – Rated 1.5 out of 5
I rang up to ask a simple question about whether Real Income Protection Insurance would cover amateur BMX racing and I had to waste about 30 minutes of my time going through the whole application process to then find out about 6 hours later that it would be an exclusion on the policy. Surely a customer should be able to get a pre-assessment for participating in a particular sport or pastime without having to actually apply for a policy first and answer all the health related questions as well. After doing comparisons with other insurers I also found Real Income Protection insurance to be overpriced and not provide as many features and benefits as most other insurers on the market.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Very helpful and informative consultant
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Friendly fast service and great communication
Trusted Customer – Rated 5 out of 5
Easy to understand and most importantly I was able to be understood as sometimes you ask questions and they don't know what your asking from other companies. Friendly fast service
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Trusted Customer – Rated 1 out of 5
stopping pushes when people tell you NO
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Excellent service
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The rep was clear and concise and very professional....
Trusted Customer – Rated 5 out of 5
The rep was clear and concise and very professional. He knew his products and was able to build rapport with me at the very start of the call. Great phone manner!
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Micheal was friendly and very helpful
Trusted Customer – Rated 4.5 out of 5
Micheal was friendly and very helpful