Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Efficient, and the guy I spoke to (Brady) was very helpful.
Service Rating
The representative that i dealt with was very very...
Trusted Customer – Rated 5 out of 5
The representative that I dealt with was very very good and easy to deal with. I enjoyed the transaction and he made me feel completely at ease with an often difficult set of personal questions.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
The agent was very helpful and knows what he was talking about.
Service Rating
I found your customer service agent to be very...
Trusted Customer – Rated 5 out of 5
I found your customer service agent to be very professional while also being engaging and friendly :)
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I am very satisfied with the service
Service Rating
I had kyle ring me instantly and he was clear and...
Trusted Customer – Rated 4.5 out of 5
He was helpful and direct which made it semmless and understandable.
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Thorough and informative
Trusted Customer – Rated 4 out of 5
Listened carefully to the information I provided to questions asked of me and clarified information to enable accurate answeringbofvyhe question
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Fantastic customer journey/ experience
Trusted Customer – Rated 5 out of 5
I spoke with a lady I think her name was Melisa 53 years old and an absolute wealth of information. She is a superstar! Love her work and her ability to engage. For a first time customer in income protection, she gave me all the tlc I needed. Fantastic customer experience. She is an asset!
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Thanks
Trusted Customer – Rated 4.5 out of 5
Thanks for real insurance to help me and my families to cover our fees
Service Rating
Trusted Customer – Rated 1.5 out of 5
The sales person was really good it was only when I rang back to cancel it I was very disapppinted to start with they switched me over to that department, was hold for a little while then they said they will call me back 5- 10 mins 40 mins later I had to call them again then got a very rude lady who wouldn’t take no as a answer. I was going to wait a couple of months and purchase the income protection but not now lost me as a customer