Read what our customers are saying
Representative, ash had great phone manner - clear and...
Trusted Customer – Rated 5 out of 5
Policy is comparable to others on the market but I was swayed by the to ads
Representative, Ash had great phone manner - clear and polite language; very patient when I asked for things to be repeated or interrupted him with questions; did not use any jargon; was not patronising but very friendly and respectful; didn't hurry me or attempt to sway me; very professional
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
added features that I did not have with another provider
I got all the information straight away. could combine both insurances
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great to know I'm covered for accidental injury
Fantastic
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Not sure yet. Inky just started policy.
they went on a bit too much. Couldn't get a word in at times!
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Grim experience!
Gregory Nowlan – Rated 1 out of 5
Was told my NAB blocked Hanover but Real charged me once on both policies. Maybe I write Hanover Trustees external auditors.
Not reliable!
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Customer representatives was very clear and concise...
Trusted Customer – Rated 5 out of 5
Customer representatives was very clear and concise and i could understand clearly what was asked of me.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
talked to Josh who was helpful and full of information I needed to know but didn't. Thanks to Josh for all his assistance.
knowledgeable and well informed.
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Very professional but at the same time personal too
Trusted Customer – Rated 5 out of 5
It is value for money and a great product
The Customer Service Officer, Erin, was very precise and spoke well and explained everything in detail. Erin was very personable, which is lovely to talk to a real person who has a laugh and a chat.
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I am very happy with your staff talk to me over the...
Trusted Customer – Rated 5 out of 5
Friendly
Very helpful
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Trusted Customer – Rated 5 out of 5
Very affordable and explained verywell
Brilliant and extremely helpful