Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very good
Very good
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The lady that i spoke to was very good she was very...
Trusted Customer – Rated 5 out of 5
The lady that I spoke to was very good she was very clear and you could understand exactly what she was saying.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent.
Excellent thank you.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Suits my criteria.
Quick informative.
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I was very happy with the service i received a lot of...
Trusted Customer – Rated 4.5 out of 5
I have never had cover before so I couldn't really answer this question but so far I'm happy with the cover
I was very happy with the service I received a lot of help as I was difficult with patience and a beautitiful kind heart.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Reasonable n practical at my age.
Very clear information and friendly service from your team member Kurt.
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Good
Trusted Customer – Rated 1.5 out of 5
No good cause i got refused due to medical issue 5 years ago
good
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Convenient to be able to speak to a real person rather...
Trusted Customer – Rated 5 out of 5
Convenient to be able to speak to a real person rather than automated machine or online. Easy to set up policy
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Customer service operator was excellent and so helpful...
Trusted Customer – Rated 4.5 out of 5
It's not really fair that because I had hepatitis in my past quite awhile ago that I'm not eligible for full life insurance. I have no liver damage I contracted it by means that were not my fault and my body fought it off extremely fast, you don't even ask details about the how when and why, that's disappointing that you treat ppl that way.
Customer service operator was excellent and so helpful but very disappointed that even though I took out a plan I wasn't eligible for the gift card where other insurer's I would've been
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Trusted Customer – Rated 5 out of 5
The operator I dealt with in terms of setting up my policy with REAL, Zainul, was fantastic! He was polite, helpful & understanding when I didn’t understand certain things. Thanks Zainul for helping make this much easier for me!