Read what our customers are saying
Good but could be better
Matthew Tinker – Rated 4 out of 5
Has most features but not all.
It was good however the need for yes / no as opposed to conversational acknowledgments either positive or negative was seemingly ridiculous.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
ok
ok
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great features, as I thought one of them I needed to take out separately, was included.
Very understanding and patient
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I only wanted a quote and was told i could just ring...
Trusted Customer – Rated 2.5 out of 5
Would be a good product if i actually needed it, but i dont.
i only wanted a quote and was told i could just ring back and not go ahead with a phone call. When i tried to do this it was made very difficult for me. behavior was quite frankly just disgusting.
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James Mccarthy – Rated 5 out of 5
because I saw how much people were talking about the product
you were great help on the phone
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I am not sure if this is requesting feedback about the...
Trusted Customer – Rated 4.5 out of 5
I would have liked to have had the option to have a little less cover and pay a slightly smaller amount per month. I don't think i'm worth 100K :P lol
I am not sure if this is requesting feedback about the life insurance experience or the car insurance one- So I am answering based on my experience with the life insurance representative. I found the customer service rep to be excellent. He even tolerated my quirky sense of humour. (You kind of need a sense of humour to be handling the intimate medical details of perfect strangers really- just as you need one to be telling a perfect stranger about the likes of bowel and reproductive systems and so on. LOL )
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Jo Clarke – Rated 5 out of 5
sounds great, just what i asked for
friendly, easy to understand, explained everything well. offered great after sales service if i wanted more information or didn't understand something just get back in touch
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Excellent and communication was easy to hear and...
Trusted Customer – Rated 5 out of 5
I was impressed with them.
Excellent and communication was easy to hear and understand. It is really good to speak with a person.
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Trusted Customer – Rated 3 out of 5
Policy was explained and seemed good.
They followed up things well, this part of the service was good and the lady I dealt with was good. I was disappointed with not receiving $100 gift card that was promised as part of activating policy.
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I don't think a lot of your health questions have any...
Trusted Customer – Rated 4 out of 5
I don't think a lot of your health questions have any bearing on the coverage on the life insurance policy. Why would you need to know a person weight during pregnancy? Should you not ask pre pregnancy weight? Im not sure how that would help you determine policy coverage in respect to someone's health.