Read what our customers are saying
Nice customer service
Trusted Customer – Rated 4 out of 5
was happy to include my children at a reasonable rate
They were very nice and reasonable
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The person i spoke too was long winded and i had to...
Trusted Customer – Rated 3 out of 5
I got an instantaneous call after I plugged in my details to request infor for life insurance but the young man ( I’m not much older) seemed to want to waste time … I don’t understand why… but he took more than 10 minutes getting to the point and only after I said I was need in to get ready for work…
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Will keep shopping around
Trusted Customer – Rated 2 out of 5
Consultant didn't discuss other products
Better customer service. Clear communication between departments. I have made several calls to setup my mums account. I recommend my mum to this company because I'm a customer. Lots of hastle to sign her up
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
very competative
very good service
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They were very quick in responding to my email and...
Trusted Customer – Rated 5 out of 5
Excellent I now know that I have something in place for my children in the future.
They were very quick in responding to my email and very thorough with the explanations of how it all works
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
very good service over the phone, much better than other provider I am currently with.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
explained very well
the service was great
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Trusted Customer – Rated 5 out of 5
I had a policy that I didn’t realize EXPIRED once I turned 80!! Real covers don’t go this and I was surprised how affordable the policy actually was
The young lady who assisted me was quite pleasant and very knowledgeable of her product.
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Trusted Customer – Rated 5 out of 5
Excellent staff to deal with Thank you
Excellent
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Representative, ash had great phone manner - clear and...
Trusted Customer – Rated 5 out of 5
Policy is comparable to others on the market but I was swayed by the to ads
Representative, Ash had great phone manner - clear and polite language; very patient when I asked for things to be repeated or interrupted him with questions; did not use any jargon; was not patronising but very friendly and respectful; didn't hurry me or attempt to sway me; very professional