Read what our customers are saying
Trusted Customer – Rated 5 out of 5
The Insurance I have decided to get covered all my needs, reasonable deduction every month
Joseph who I spoke to explained everything carefully and answered all my questions efficiently.
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Trusted Customer – Rated 4 out of 5
Customer Service Operator I talked to was very friendly, talk time to explain the insurance to me.
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Friendly and professional service
Trusted Customer – Rated 4 out of 5
Good cover and it's a nice bonus to have cash-back offer after 12 months of premiums paid.
Various types of Insurances and levels of cover were explained well and the process was easy to follow. The customer service consultant was friendly and professional.
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Trusted Customer – Rated 3 out of 5
Potentially excellent but as I have yet to see anything about the product ....its hard to say....
The on-phone experience was 5 star...but no follow-up email with my quotation has resulted as promised? Now I need to wait for the post-copy.
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Trusted Customer – Rated 2 out of 5
The agent who called me had such a condescending attitude and had trouble reading her script. It was such a painful experience listening to her read. Please ensure you hire agents who have proper reading skills. I was actually quite happy to be declined as i can now look for another company who i can have a real conversation with who will listen to my needs.
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Good
Trusted Customer – Rated 4 out of 5
Very straightforward and friendly
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Trusted Customer – Rated 4 out of 5
Friendly and easy service
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Highly recommend
Trusted Customer – Rated 5 out of 5
It was a great package at a reasonably low price.
I thought they were very friendly, professional & reassuring. They explained everything thoroughly & politely. I would highly recommend them to everyone. The lady I spoke to had a great sense of humour also.
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Great.
Trusted Customer – Rated 5 out of 5
Excellent service. Good knowledge of products.
Very helpful. Explained all aspects of policy well.
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Excellent phone service.
Trusted Customer – Rated 5 out of 5
Rates are very competitive at the moment.
The professionalism of Kap was excellent.
