Read what our customers are saying
Trusted Customer – Rated 3 out of 5
Potentially excellent but as I have yet to see anything about the product ....its hard to say....
The on-phone experience was 5 star...but no follow-up email with my quotation has resulted as promised? Now I need to wait for the post-copy.
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Trusted Customer – Rated 2 out of 5
The agent who called me had such a condescending attitude and had trouble reading her script. It was such a painful experience listening to her read. Please ensure you hire agents who have proper reading skills. I was actually quite happy to be declined as i can now look for another company who i can have a real conversation with who will listen to my needs.
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Good
Trusted Customer – Rated 4 out of 5
Very straightforward and friendly
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Trusted Customer – Rated 4 out of 5
Friendly and easy service
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Highly recommend
Trusted Customer – Rated 5 out of 5
It was a great package at a reasonably low price.
I thought they were very friendly, professional & reassuring. They explained everything thoroughly & politely. I would highly recommend them to everyone. The lady I spoke to had a great sense of humour also.
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Great.
Trusted Customer – Rated 5 out of 5
Excellent service. Good knowledge of products.
Very helpful. Explained all aspects of policy well.
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Excellent phone service.
Trusted Customer – Rated 5 out of 5
Rates are very competitive at the moment.
The professionalism of Kap was excellent.
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Trusted Customer – Rated 5 out of 5
This was the product I wanted
Customer service and clearly explaining things was excellent
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Courteous and communicating
Trusted Customer – Rated 4 out of 5
Very courteous and took me step by step, answering my questions along the way. Would and will certainly recommend to others.
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Trusted Customer – Rated 4 out of 5
Friendly, informative but spoke to us in language we understood - (no terminology that was industry specific and no acronyms)