Read what our customers are saying
Trusted Customer – Rated 3 out of 5
Service is ok. But obviously the woman i was speaking with didnt listen when i told her my surname had changed.
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Prompt and knowledgeable
Product Rating
Service Rating
Trusted Customer – Rated 3 out of 5
Policy was explained and seemed good.
They followed up things well, this part of the service was good and the lady I dealt with was good. I was disappointed with not receiving $100 gift card that was promised as part of activating policy.
Product Rating
Service Rating
Great service by jessica 😊
Trusted Customer – Rated 5 out of 5
Because Jessica was amazing and made me feel safe with the offers.
Jessica was amazing!! She was very professional and patient. She did not make me feel like I wanted to hang up during our consultation. Amazing customer service skills, communication clear and precise and overall a 5star worker!! A bonus would be perfect for this worker.. She made my decision easy and did not pressure me into other offers. Jessica you won me over and that in itself is a head task! Keep rocking girl. Bless you Jessica **
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
I believe the policy meets my needs and at a fair cost.
Good service and advice and covered my questions.
Product Rating
Service Rating
Excellently brilliant
Trusted Customer – Rated 5 out of 5
Brilliant...Everything was PERFECT
It was brilliantZane was simply magnificent polite and very professional.Getting life was a BREEZE...Should have come to Real Insurance before
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Well explained, friendly, informative service
Great service. Great product
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Very helpful and provided me with a policy that best suites me.
Product Rating
Service Rating
Easy to understand
Trusted Customer – Rated 5 out of 5
yes i recommend them! Jessica was great! really well presented!
Product Rating
Service Rating
Good service but......
Trusted Customer – Rated 3.5 out of 5
My current provider was able to provide the same cover for less.
The service was good in respect to a quick response etc. The customer service rep knew the product and was able to provide the information I requested. HOWEVER, I felt pressured into taking out the cover. Despite saying two or three times I was not ready to take it out and that I didn't want the cover until my current policy expired in May/June 2018, she pushed me into setting the policy up. I have now done further investigation into other options and I will be cancelling the policy with Real Insurance.