Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Will give me peace of mind
Very professional service
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Trusted Customer – Rated 3 out of 5
Wasn't cheap as the the ads allude to
Seeing the ads on TV I was under the impression it would be quick and cheap, well it certainly wasn't with the barrage of questions that seemed to go on and on and then it wasn't cheap like they allude to on the TV. I have since found cheaper insurance through my super and will be cancelling the REAL Insurance policy.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I think it is good and very helpful.
Excellent staff and service.
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Trusted Customer – Rated 3 out of 5
Service is ok. But obviously the woman i was speaking with didnt listen when i told her my surname had changed.
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Trusted Customer – Rated 5 out of 5
Great customer service and great product knowledge and very friendly
Real insurance the customer service and friendly agent on the phone could not have done more to help keep up the great work
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Phone enquiry: spoke with kaveet and he was extremely...
Trusted Customer – Rated 5 out of 5
At this stage, we are in the "cooling Off" period of 30 days, but I am happy with the information/features applied for with my Life Insurance. My husband is to be contacted by Kaveet (appointment made) for his application to be processed. The coverage appears to be what we are looking for - cost effective at this stage.
Phone enquiry: spoke with Kaveet and he was extremely helpful, polite and gave every query I had the relevant explanation, with detailed information and good humour combined. Very happy with his service and manner.
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Trusted Customer – Rated 5 out of 5
Never had an issue with the insurer, and great customer service
Excellent customer service
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I dont comment
I dont comment
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I am very happy with your staff talk to me over the...
Trusted Customer – Rated 5 out of 5
Friendly
Very helpful
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Their customer service has been pathetic, i'm in the...
Trusted Customer – Rated 1 out of 5
Their customer service has been pathetic, I'm in the process of canceling my account with them. I've spoke to 3 different people and got sent the run around, I would not recommend them to anyone I know or speak to about life insurance.