Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5917 customer reviews.
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Trusted Customer – Rated 5 out of 5
Better service on better price.
Better service on better price.
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Very good minimal questions prompt responce
Trusted Customer – Rated 5 out of 5
Prompt service , minimal questing not a great deal of paper work , on line policys very good
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Trusted Customer – Rated 5 out of 5
Your quote was very competitive so I thought that I would give it a try lets hope next year you give another good price on my policy
Your quote was very competitive, my Mother has insurance with real and said to me to get a quote with them.
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Great price!
Trusted Customer – Rated 3.5 out of 5
Great when done.
Very difficult to do online wouldn't accept payment - driver details caused problems even with phone help
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Trusted Customer – Rated 5 out of 5
Perfect
Perfect
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Trusted Customer – Rated 3 out of 5
Reasonable product
Easy to use web site
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Trusted Customer – Rated 5 out of 5
Good
Please it's good to help with people
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Painful process but finally got there.
Trusted Customer – Rated 3.5 out of 5
Eventually got the required result after an hour on the phone trying to explain the situation. You need to improve the system functionality around the method of insuring based on Km's. I had to cancel my policy and set up a new one due to the system limitations.
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Be upfront with excess options
Trusted Customer – Rated 4 out of 5
Big difference from initial quote to the final rate but took a lot of questions on my part. You nearly lost a customer
The operator had a thick accent and we both struggled to understand each other. He didn't go over the excess options. When I asked whhy the rate was so much more than previous years he said it was because of my new (second hand) car. After accepting I then remembered I could change the excess and had to go through the process again to get a better rate. Happy now, but he should have been more upfront with options.
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Excellent customer service from south africa call...
Trusted Customer – Rated 5 out of 5
Policy right price
Yes
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Life Insurance
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.