Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
Authentic reviews powered by 
Read what our customers are saying
Will keep shopping around
Trusted Customer – Rated 2 out of 5
Consultant didn't discuss other products
Better customer service. Clear communication between departments. I have made several calls to setup my mums account. I recommend my mum to this company because I'm a customer. Lots of hastle to sign her up
Product Rating
Service Rating
Trusted Customer – Rated 4.5 out of 5
I am very satisfied with my cover and it gives me great comfort to know that my family will benefit after I have passed on.
Your customer service was very polite, understanding, patient, friendly, respectful and reassuring. I'd recommend your service and what you have to offer to anyone. Thank you and I sincerely appreciate your great value.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Very good it did not feel like a sales pitch
Product Rating
Service Rating
Excellent
Trusted Customer – Rated 5 out of 5
Quick and easy setup. Affordable.
Great customer service. Very easy to understand. Lovely phone manner. Very helpful
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Reasonable price and no paperwork
Very friendly, a lot of questions which don’t necessarily match their advertising.
Product Rating
Service Rating
Excellent first time experience
Trusted Customer – Rated 5 out of 5
The product was exactly what I wanted
I made an enquiry via Facebook at night and I was called back the following morning. I got a detailed explanation of the product and all questions I had were well answered
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Price, ease of service and intelligent recognition of low car use and driver record.
Firstly price, ease of navigating web site ,good recognition of low use of car and driver record.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
The consultant Sam was extremely helpful and was very knowledgeable about the product. Highly recommended and affordable.
Product Rating
Service Rating
Trusted Customer – Rated 3 out of 5
They could have spelt my name correctly. My name is David Worsencroft.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Good value for peace of mind
Very helpful and knowledgeable. Explained how the insurance works very clearly and answered all my questions.
Product Rating
Service Rating
- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.