Real Insurance Reviews
0% of our customers are pleased with our products and services out of 0 customer reviews.
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Customer service was atrocious
Trusted Customer – Rated 1 out of 5
Home Insurance
Customer service was atrocious. Messed up payment information, overcharged account and 1 month later I am still waiting for a response regarding compensation!
Customer service was atrocious. Messed up payment information, overcharged account and 1 month later I am still waiting for a response regarding compensation!
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When asking to cancel my policy got given the complete...
Micheal Suckling – Rated 1 out of 5
Car Insurance
They are happy to take money but don't like to payout or payback refunds
Complete **** would never Insure with this company again
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Nigel Salt – Rated 4 out of 5
Real Family Life Cover
Not yet received the documents, so can't make an accurate call on this one.
Polite and helpful agent, who clearly explained the product and obviously knew his stuff.
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Extremely disappointed.will not be usingthemecer again
Shanna Burke – Rated 1 out of 5
Home Insurance
****, very bad experience
Extremely disappointed, n every level won't ever do business again
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Excellent service and friendly customer service.
Tracy Mckinley – Rated 5 out of 5
Real Family Life Cover
Good. Well explained and was what I needed for family.
Excellent service and very friendly gentleman.
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Lucretia Teki – Rated 5 out of 5
Real Family Life Cover
Piece of mind. Very easy to apply with great professional advice.
Very professional with excellent customer service.
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Jagjiwan Modi – Rated 2.5 out of 5
Car Insurance
I had been charged twice and not been refunded for more than 8 days now I had called to rectify.. but the charges have not been refunded yet.
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Process was fast and easy to understand. jess was...
Trusted Customer – Rated 5 out of 5
Real Funeral Cover
Affordable and simple Paperwork nice and quick
Fast and efficient Jess was fabulous made the process nice and easy and understandable
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Lexie Dicton – Rated 5 out of 5
Guaranteed Funeral Insurance Flexi
The Customer Service Lady listened to what I was to exactly what I was saying and offered a few options which suited our needs.
I felt the Customer service was quite helpful & suited my needs accordingly .
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Bad
Trusted Customer – Rated 1.5 out of 5
Car Insurance
Now good for service ask for
Bad not ther
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Life Insurance
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Save up to $220 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $220 derived from profiles based on Real Pay As You Drive customers, as of 1 March 2019. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings.
If you are driving more, your agreed kilometres can be increased/extended during the policy period, an additional premium is payable. If your agreed kilometres are exceeded, an additional excess will be applied in the event of an accident.