Real Insurance Reviews

Good product and good service provided by a friendly,...

Trusted Customer – Rated 4.5 out of 5

You are more expensive than a competitor who offers the same policy

While you are more expensive than a competitor I phoned ... WHO OFFERED ALMOST TO THE WORD AN IDENTICAL POLICY ... I have had comprehensive motor vehicle insurance with Real (Hollard) for several years and can not say I have EVER had an issue with claims or dealing with your customer service people. In addition, Joel (your Customer Service Rep) has excellent people skills. He put across the features, advantages & benefits of the REAL policy in a manner which I felt was natural. As a 45+ year veteran of sales / sales management, I didn't feel his spiel was anything but truthful. Joel also answered my questions honestly and thoroughly.

Thorough and informative

Trusted Customer – Rated 4 out of 5

Relatively easy process to do over the phone, even thought it took @45 mins, as so many T&C’s had to explained and questions asked

Listened carefully to the information I provided to questions asked of me and clarified information to enable accurate answeringbofvyhe question

Trusted Customer – Rated 1 out of 5

bad business won't recomend you

stopping pushes when people tell you NO

Very helpful and friendly

Trusted Customer – Rated 5 out of 5

explained product got the cover i needed

all went well from start to finish ,very happy

Great service from ashleigh

Trusted Customer – Rated 5 out of 5

Ashleigh explained everything professionally and clearly well done muchly appreciated

Fantastic service from Ashleigh very kind and patient explained everything perfectly

Very helpful and informative

Trusted Customer – Rated 5 out of 5

Perfect option for me atm and didn't find it overpriced at all

Was very helpful and informative very friendly and easy to talk to

Trusted Customer – Rated 5 out of 5

very undistandable

Trusted Customer – Rated 5 out of 5

very comparable pricing and conditions

explanation was very through

Trusted Customer – Rated 5 out of 5

Great cover options with a lifetime cover

The operator was extremely friendly & sensitive to the fact I had just lost a family member which prompted me to look at funeral insurance. She was not pushy and took the time to answer my questions and explain the cover.

Amazingly prompt service

Trusted Customer – Rated 4.5 out of 5

Unfortunately I was not able to purchase income protection because of a particular financial situation but was offered Billl Cover.

Amazingly prompt service. Within 5 seconds of sending my online application for income protection I recieved a phone call and 15 minutes later I had a policy in place.