Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
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Trusted Customer – Rated 5 out of 5
The product suited my requirements
Alison made the whole process easy
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Trusted Customer – Rated 5 out of 5
The product suited my requirements
Alison, was friendly & knowledgable.... she made the whole purchasing process simple an enjoyable!!
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Trusted Customer – Rated 5 out of 5
very flexible and covered more than I expected
Very informative, helpful and transparent with a quick process in signing up
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Trusted Customer – Rated 4.5 out of 5
I will see if this is good for me.
The person I talked sound nice, and explained everything well
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Trusted Customer – Rated 5 out of 5
was easy to under stand good value for my money
nothing was a effort for them to do and yes would deal with them again
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Trusted Customer – Rated 5 out of 5
They were so helpful, clear and explained making sure you understood everything I would recommend real insurance
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Trusted Customer – Rated 3 out of 5
The guy I spoke to was lovely & very helpful. However he failed to call back as requested that night to complete my partners quote & questions. Most annoying was the excessive calls the following day while I was working - not one message left either.
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Trusted Customer – Rated 3 out of 5
The guy I spoke to was lovely and helpful. Just annoyed when I requested a call back for my partner to get a quote that night & it didn’t happen. Then the following day I had 6 missed calls (no voice message left). I’m sorry but you called me during work how’s and I wasn’t available to answer but comeon 6 times is a little excessive! Common sense should have told you to call me back around the same time I called the night before to successfully get me!
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Trusted Customer – Rated 3 out of 5
Standard in comparison to same products with other companies.
The phone representative had great customer service skills, establishing a good rapport throughout the call. However, the number of attempts to contact me during the day to complete my enquiry. seemed rather excessive - a maximum number of attempts should be established per day eg:; 3-4 others try the next day.
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Trusted Customer – Rated 5 out of 5
Very informative and helpful.
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.