Real Insurance Reviews

92% of our customers are pleased with our products and services out of 5919 customer reviews.

Rated 4.6/5 from 5919 Reviews

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0% 5919 REVIEWS 92%

Rated 4.6/5 from 5919 Reviews

Service Reviews Product Reviews

Read what our customers are saying

Trusted Customer – Rated 5 out of 5

good and yes

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Trusted Customer – Rated 5 out of 5

Excellent, informative, easy and affordable.

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Trusted Customer – Rated 5 out of 5

Customer service reps explained in easily understood terms the products available and were knowledgeable about the products and answered all of my questions.

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Trusted Customer – Rated 5 out of 5

it was really easy and quick to get this Funeral Insurance

The staff member I spoke to was very helpful and the process was easy

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A1 customer service

Trusted Customer – Rated 5 out of 5

The No 1 reason for jumping from an Insurance Line Funeral Policy to a REAL Insurance Funeral Policy was the fact that the benefit paid out is the amount of cover taken) OR the amount that has already been paid in as premiums - what ever is greater.

A1 Customer Service - On my initial inquiry into changing my life insurance policy from Insurance Line to REAL insurance, I was looked after by a lovely young man by the name of Zane, Zane gave me very good information on the benefits of having a REAL funeral ins policy. Zane went to trouble of emailing me a quote, along with a follow up phone call the next day. Zane made sure that I completely understood the policy and he was very friendly and extremely helpful. Zane would be around 70% of the reason I did choose to swap insurance providers. Zane has a friendly 'can do' attitude and you should consider Zane a very valued member of your customer service team. Thanks Zane.

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Trusted Customer – Rated 5 out of 5

Glad that someone would cover me

I was very happy with Ruby's comityment to help me get some sort of cover after I didn't qualify for life insurance...

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Trusted Customer – Rated 5 out of 5

It's a good price aswell as getting a 100 dollar gift card and it covers what you need

Great customer service. Very polite and gets the job done

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'real' service personnel selling real insurance

Trusted Customer – Rated 4.5 out of 5

The options for Funeral Insurance are realistic and are make easy to choose the appropriate plan

Friendly, patient service. Tanya gave me time to comprehend all the information and there was no pressure to adopt a higher rate - just to choose one that was appropriate for me and my budget. Great products to suit my needs.

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Great service. very efficient & helpful

Trusted Customer – Rated 5 out of 5

Great cover and I know my family will be left with peace of my mind at a very stressful time

Absolutely!

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Trusted Customer – Rated 4 out of 5

Very affordable and within the budget.

Very good customer service.

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Life Insurance

Get back 10% of premiums you've paid with The Real RewardTM

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Car Insurance

Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1

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Funeral Insurance

Help protect your family from the cost of your funeral.

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  1. Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.