Real Insurance Reviews

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Read what our customers are saying

The staff whom i speak was so patient with all my...

Trusted Customer – Rated 5 out of 5

Real Funeral Cover

The service was good,very pertinent info.very patient staff.She explained well. Very accomodating.

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Umeira Sorefan – Rated 5 out of 5

Real Income Protection Cover

Great customer service.. .

Great customer service.

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Automatic policy renewal is bad customer service. you...

Trusted Customer – Rated 1.5 out of 5

Car Insurance

This says it all: "Your insurance policy will automatically renew unless you advise us otherwise prior to the policy renewal date. By updating your details you give us the authority to debit your nominated account for future payments."

Auto renewal immediately set off alarm bells. I won't proceed with the policy based on that. Too suspicious that there will be other tricks in the fine print.

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Trusted Customer – Rated 5 out of 5

Real Family Life Cover

I like the benefits of the plans.

Excellent advice and experience . Very knowledgeable and efficient.

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Trusted Customer – Rated 5 out of 5

Guaranteed Funeral Insurance Flexi Plus

Because i'm from New Zealand, and 99% of my family live in NZ it was best for me to have this policy just incase anything happens they don't have to be stuck for cash to cover getting me back to NZ let alone all other expenses for a funeral.

Excellent service, awesome to understand everything to do with the policy. Would highly recommend to family and friends. Very friendly staff to deal with, they don't put to much preasure on you to buy into anyone of there policies. Love the whole purpose of my policy. Thanks real insurance.

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They good because they protect your family when you...

Trusted Customer – Rated 5 out of 5

Real Family Life Cover

They re really good

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Trusted Customer – Rated 5 out of 5

Real Bill Cover

Rang within 1/2 hr . I missed the call and rang back . They spoke about all the scenario’s and it was good

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Service👌

VERONIE HOLLANDS – Rated 5 out of 5

Real Bill Cover

Quality product at an affordable price

Great service. Quick and easy to deal with. Service operators easy to understand and realistic in their attitude towards customers.

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Mary Brown – Rated 5 out of 5

Guaranteed Funeral Insurance Flexi Plus

Help when I have run out of money

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Trusted Customer – Rated 5 out of 5

Guaranteed Funeral Insurance Flexi Plus

The product I purchased came well recommended by someone who had recently had need to make a claim which was handled very swiftly and with great dignity for the claimant.

I was particularly pleased with my contact Caitlin for her straight forward no nonsense explanations of all my queries. As well as the speed and ease of the transaction. She was knowledgable and did not need to put me on hold while she checked for information (I have had this happen many times with other insurers!!) Her telephone manner was very pleasant and efficient.

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Life Insurance

Get back 10% of premiums you've paid with The Real RewardTM

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Car Insurance

Save up to $220 with Pay As You Drive Car Insurance. Drive less. Save big!1

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Funeral Insurance

Help protect your family from the cost of your funeral.

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  1. Savings between $0 to $220 derived from profiles based on Real Pay As You Drive customers, as of 1 March 2019. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings.

    If you are driving more, your agreed kilometres can be increased/extended during the policy period, an additional premium is payable. If your agreed kilometres are exceeded, an additional excess will be applied in the event of an accident.