Real Insurance Reviews
0% of our customers are pleased with our products and services out of 0 customer reviews.
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Being his dad is hard yakka
Trusted Customer – Rated 5 out of 5
I’m not going to really know but I will have to wait and see what happens ps he has lost his mind
A bit repetitive but good outcome thank you And wasn’t there supposed to be a $75$ Gift vouchers for each new cover I leith beasley had made on Friday for three people = 3 gift vouchers thank you talk again later ( ps have a good day)
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Feels dishonest
David Lane – Rated 1 out of 5
OK but could always be cheaper, Should discount existing customers, New customers should not get cheaper cover than loyal existing customers
Disappointing that I have to cancel existing policy and take out a new one to get it cheaper should be rewarding existing customers allow staff to offer same price over the phone
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Disgusting
Ethan Peak – Rated 1 out of 5
Was happy till make a recent call
Service was shocking as customer for many years I’m about to pull all My policy’s away from real in the coming day
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Wonderful customer service
Sandra Sim – Rated 5 out of 5
wonderful telephone assistance
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Trusted Customer – Rated 1 out of 5
I was rail roaded into giving my credit card details before I had even discussed the policy with my wife. I was told they needed my credit card details to hold the policy. I was then sent my new policy without consenting to the policy. This then required me to make a phone call and cancel the policy. Very very dodgy behaviour by the Agent trying to sell a Real Insurance Policy
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Have to push to get things finalised
Trusted Customer – Rated 2 out of 5
Poor and slow customer service levels
More efficiency and better customer service would help!
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Marinus De Jonge – Rated 5 out of 5
Prompt and accurate service received from your staff member " Jake "
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Luigi Capuano – Rated 5 out of 5
Great customer service from the staff
Great
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Lady was a good help. good customer service
Maria Serra – Rated 5 out of 5
Very good service lady was good at her job and called me back as promised
Very good
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Ian Macdonald – Rated 5 out of 5
Yes very happy ☺
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- Savings between $0 to $220 derived from profiles based on Real Pay As You Drive customers, as of 1 March 2019. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings.
If you are driving more, your agreed kilometres can be increased/extended during the policy period, an additional premium is payable. If your agreed kilometres are exceeded, an additional excess will be applied in the event of an accident.