Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5916 customer reviews.
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Catherine Mccormack – Rated 5 out of 5
Great service. Friendly and professional
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Vijolanda Stibilj – Rated 5 out of 5
Happy with the purchase.I got all my questions answered in very good friendly talk. I think they have respect to the customers
Good customer service.They were very friendly and explained very well.I will tell my friends and family how excellent they were
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Skye Harvey – Rated 5 out of 5
Good rates excellent customer service
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Trusted Customer – Rated 5 out of 5
Great customer service. Explained my insurance benefits in full detail.
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Good service
Trusted Customer – Rated 5 out of 5
Exelent service and good explanation
Helpful exp:lanation
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Trusted Customer – Rated 5 out of 5
Consultant was very patient and helpful in providing all the information
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Very good service
Trusted Customer – Rated 5 out of 5
Very friendly and helpful staff
Excellent service and well explained product n
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Better experience that with the other companies i...
Trusted Customer – Rated 5 out of 5
time will tell - but hopefully not!
Friendly phone staff who were helpful. flexible insurance plans. Whether this is a good company will in the end depend on whether they pay up when appropriate!
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Straight forward and easy to understand
Michelle Bailey – Rated 4.5 out of 5
Easy to talk to, and explained everything really well.
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Feels dishonest
David Lane – Rated 1 out of 5
OK but could always be cheaper, Should discount existing customers, New customers should not get cheaper cover than loyal existing customers
Disappointing that I have to cancel existing policy and take out a new one to get it cheaper should be rewarding existing customers allow staff to offer same price over the phone
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.