Real Insurance Reviews

Helpful

Kathryn Hunter – Rated 5 out of 5

Fast and professional service.

The person I spoke to was extremely helpful and professional. I was slightly nervous about calling but he handled everything so professionally.

Trusted Customer – Rated 5 out of 5

There customer service was very thorough.

Fantastic service and excellent customer satisfaction...

Trusted Customer – Rated 5 out of 5

Easy to understand the policy requirements and certainly gave me peace of mind that our requirements were handled perfectly for our future. Very affordable policy also. Knowing that this has been attended to, made us feel less stressed about the future when the time comes to be needed.

Very reassuring service from Real Insurance. I felt comfortable with the conversation I had with the consultant and satisfied that I chose the best Insurance for our requirements. Very professional, compassionate and informative service. Certainly would recommend to friends and family members. Gave me peace of mind for the future.

Trusted Customer – Rated 4 out of 5

The pricing suited my budget

I liked what I heard and was happy with the outcome of the policy

Trusted Customer – Rated 1 out of 5

As mentioned in my initial comment, my conversation with the agent did not really help me understand the product.

The agent i spoke with was appeared to be not genuine with finding out what i needed. After the phone call i felt that the conversation i had with him was more concentrated on him having my bank account details and signing me up with real insurance rather than actually helping me understand the product. I was disappointed really because the ads in broadcasted in media gives an impression that the company would at least help me understand the product first before signing me up. I even reiterated twice during the phone conversation that i wanted to know details about thhle product but to no avail. I will be cancelling my account with this company and transfer somewhere else.

Steven Iskra – Rated 4 out of 5

it was the best price i got

easy to quote on line., No personal contact at all ,. so very hard to judge customer experience.,

Process was fast and easy to understand. jess was...

Trusted Customer – Rated 5 out of 5

Affordable and simple Paperwork nice and quick

Fast and efficient Jess was fabulous made the process nice and easy and understandable

Trusted Customer – Rated 5 out of 5

Great value for money. Good package

Excellent.

Quick and professional service

Tom Hughes – Rated 4 out of 5

Everything was explained and the best policy was made

Quick and professional service everything went smoothly, no fuss and the customer service officer was very helpful

No, just great.

Michael – Rated 5 out of 5

It cover what I want & had flexibility . It look like it is perfect what I needed for me.

Friendly, gave me all the information that I needed to make an inform decision. Made it very easy . Great service & professional.