Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5916 customer reviews.
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I had good customer service experience with omigin
Trusted Customer – Rated 4.5 out of 5
Good customer service
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Tara Mcnally – Rated 5 out of 5
Just talked me through it. Explaining everything in detail.
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No personal touch
Sandra Smith – Rated 4.5 out of 5
Good value. Cheaper than my other provider.
It was all done on-line. It would have been nice to talk to an actual person. I didn't even get a call as a follow-up.
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Great service
Karen Crompton – Rated 5 out of 5
The product I chose suited mine & my families needs.
The consultant I spoke was very friendly and knowledgeable and not pushy. All decisions I made were what suited me. Thank you
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Jacquie Berkhout – Rated 4.5 out of 5
The product is a tad expensive.
My interaction with your consultant was friendly and helpful and gave me the information I wanted...unlike another two companies that I contacted whose consultants I could not understand and who were reading from a script and couldn't answer questions.
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Easy process
Victoria Mitchell – Rated 4 out of 5
It was a good rate, the T&C were normal
Understood my needs
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Simple and easy
Trusted Customer – Rated 5 out of 5
We’ll explain simple to understand
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Good rates and comprehensive cover
Trusted Customer – Rated 4 out of 5
Competitive premiums for comprehensive cover
Good rates, comprehensive cover, easy to use website and purchase
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Fast and efficient online service
Trusted Customer – Rated 5 out of 5
Felt comfortable in online service
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Amazing customer service
Rachele Curle – Rated 5 out of 5
Cheaper then Budget by $60 a month with the same cover, same excess. That's a massive saving , yes it's monthly and we needed fortnightly but I will make it work
I called about moving 4 policies over from Budget direct to Real. I had acoupke of questions in regards to my landlord insurance. They were answered and I proceeded with the purchase on line last night. I saved $60 a month by moving insurance. It may not seem much but to us it is.
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.