Real Insurance Reviews
0% of our customers are pleased with our products and services out of 0 customer reviews.
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Peter Griffiths – Rated 1.5 out of 5
don't need it I am landlord
Excellent service when I eventually got thru to someone who wanted to help rather than just go system step by step
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VIRGINIA AMBRYM – Rated 5 out of 5
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Great service, terrible renewal policy
Trusted Customer – Rated 4 out of 5
Tired of dealing with the same issue every year of auto policy renewal for a higher premium than a new customer.
The lady I spoke with on the phone was professional & courteous. I cannot fault their customer service (that said, I have never had to make a claim). However, I resent having to cancel my policy each year and take out a new policy to enable the best possible price. It is irritating beyond belief. They were quite happy to automatically renew my policy (even though I have NEVER authorised them to do this), whereas by cancelling my policy and coming back as a "new" customer I managed to save myself over $50. I think I might go elsewhere next year. There is obviously no reward for customer loyalty.
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Elisabeth Van Der Zwart – Rated 5 out of 5
The policy will give me cover until I am 80 years of age, which would be helpful for my family.
It was very easy and the assistant Maggie was very helpful and explained things clearly.
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Marcy Cannon – Rated 5 out of 5
very helpful , and efficient
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Marinus De Jonge – Rated 5 out of 5
Prompt and accurate service received from your staff member " Jake "
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Trusted Customer – Rated 1 out of 5
I was rail roaded into giving my credit card details before I had even discussed the policy with my wife. I was told they needed my credit card details to hold the policy. I was then sent my new policy without consenting to the policy. This then required me to make a phone call and cancel the policy. Very very dodgy behaviour by the Agent trying to sell a Real Insurance Policy
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Umeira Sorefan – Rated 5 out of 5
Great customer service.. .
Great customer service.
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I have email you guya 2nd jan 2020, still waiting for...
Trusted Customer – Rated 2 out of 5
Too slow replying back any email.
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Luigi Capuano – Rated 5 out of 5
Great customer service from the staff
Great
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Save up to $220 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $220 derived from profiles based on Real Pay As You Drive customers, as of 1 March 2019. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings.
If you are driving more, your agreed kilometres can be increased/extended during the policy period, an additional premium is payable. If your agreed kilometres are exceeded, an additional excess will be applied in the event of an accident.