Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Again.. suited my needs
Very we'll
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Very poor service
Trusted Customer – Rated 1 out of 5
no service reply.....poor service
I applied to get insurance .. spent 30 mins on the phone and I have not heard back a word from real Insurance ... poor customer service
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The guy on the phone spoke very very fast and i had a...
Trusted Customer – Rated 4 out of 5
The guy on the phone spoke very very fast and I had a little difficulty trying to hear and catch what he was saying
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Appears ok so far
Friendly and efficient
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Felt pressured to purchase the insurance as the female...
Trusted Customer – Rated 4 out of 5
Felt pressured to purchase the insurance as the female speaking to me complained that she had spent so much time on the phone explaining and asking questions. My partner didn't want me to get insurance as we can't afford it at the minute as we have 5 children and one income explained this and only purchased as I felt the next lady who I tried explaining to that I couldn't afford it again pressured me to purchase so agreed to get her off the phone. Only called back in the hope it would be cancelled. I will look around for other insurance policies at a later date and cancel this policy. Please don't call to speak to me in regards to my feedback as I am not interested I felt like a meal ticket more than a customer...
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great.
Explained very clearly.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Concerned about increasing rates and that it is not capped. And I have excluded some aspects off the policy e.g suicide/self harm. A bit more expensive and had to lower insured rate and it is not capped. But was happy with the on spot acceptance as others where more difficult in application such as medical reports ETC that I believe at this stage are not necessary as I am in pretty good health. I am concerned that when reaching the age of 55 and above if I will be able to afford this policy and when I turn over 70 possibly if not most definently not able to afford the policy.....so ????? A few concerns but happy with having something until my son turns 18
The gentlemen I spoke with was extremely helpful and supportive.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very happy with what i am getting
Very professional team.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Good but havent shopped around so not sure what other companys have on offer to compare but im happy with what i have
Friendly honest service
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Customer focused
Trusted Customer – Rated 5 out of 5
Being flexible and persevere to offer options that suits customers needs and affordable right on the spot.