Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great
Great srevice
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Trusted Customer – Rated 4 out of 5
Good Customer service
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Great freindly helpful service from the phone operator
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Real customer service
John Fraser – Rated 5 out of 5
Everybody that I spoke to was very helpful. Quality customer service. I was taken through the process in a polite and respectful way.
The customer service provided by the team at Real Insurance was first rate. I felt important because of the way I was treated by the staff.
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My service experience had a happy ending.
Trusted Customer – Rated 4.5 out of 5
The customer service representative followed up quickly on my initial request for a quote and was extremely apologetic when her initial attempt to send me an email with full details on the Real Insurance offer was never received.
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I would certainly recommend real insurance to...
Trusted Customer – Rated 5 out of 5
The Real Life Insurance Staff are rather very friendly and chirpy. I do feel comfortable when chatting about my inquiries with the Staff.
Previously I was a customer of Real Insurance during that time I did find it very difficult in paying my premiums. Real Insurance was very helpfully and supportive as I couldn't keep up with my overdue premiums. Real Insurance have paid my overdue account.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Affordable and benefits sound really secure.
Very professional staff and friendly. Thanks to Alfred for explaining the information clearly.
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Misleading. advised i am receiving a quote & money...
Trusted Customer – Rated 1.5 out of 5
Misleading. Advised I am receiving a quote & money being taken from my account before I received the PDS & of course it's not as simple to cancel.
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Good customer service and clear explanation
Trusted Customer – Rated 3.5 out of 5
Good service and customer service
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Trusted Customer – Rated 4 out of 5
good communication, just needed to talk about one thing that concerns me