Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Very helpful
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Friendly & helpful
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Very satisfied
Sandra Dawn Rideout – Rated 5 out of 5
Amazing customer services
I received quality service and I didn't doubt becoming a member with Real Life Insurance. Thankyou.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Friendly, polite and knowledgable
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Good
Great service
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Ok to start with
Trusted Customer – Rated 3 out of 5
Twice RE tried to push me for a higher level of insurance that I asked for... not into pushing Willing to discuss this more, but with someone more professional thanks.
ok to start with
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Wonderful customer service
Trusted Customer – Rated 5 out of 5
I only got a smaller cover for myself as I mostly wanted to give both my sons (10 n 2) life insurance as a protective barrier in case to unfortunate should happen to either of them.
The man I spoke to spoke clearly and when Iasked him to really break the cover down to easily explain it to me as I have an Acquired Brain Injury and he did so. He made sure what was covered and what was not. He thoroughly explained the cover and helped me to insure both my two sons (10 n 2) for athenlowest price. He was very polite and spoke very clearly while he did not sound as if he was getting distracted during my call. Wonderful service.
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Unsure how i feel
Angie – Rated 4 out of 5
Whilst it’s great to have life insurance for peace of mind it was a little bit concerning to me that I was offered a 20 year only policy and I’m only 43. I don’t expect to only live until 63 and then, at 63 - I’ve paid increasing premiums for 20 years to be able to “apply for a new policy then”. That’s a lot of money to tuck away and then apply when you’re mid 60’s I’d expect the premiums would be exorbitant and the criteria would be quite different then too. I like the peace of mind but the limited amount of cover and the limited timeframe made me feel a little worthless and ailing. I’m not.
The lady I spoke to was fabulous and answered all of my questions. I was unable to call back due to phone issues at real insurance but she did phone me back which was fantastic.
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Trusted Customer – Rated 5 out of 5
The product I have purchased is what I wanted.
I had the pleasure of dealing with Jagma :-) I hope I spelt her name correctly. What a lovely girl! I asked if she could call back at another time, and she called me back as agreed. She knew the product and was efficient, lovely and polite.
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Ciau Piang Phiampu – Rated 5 out of 5
Very help full...great staff