Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
Authentic reviews powered by 
Read what our customers are saying
Trusted Customer – Rated 3 out of 5
Very reasonable prices for cover.
Called yesterday - Person on the phone was very hard to understand, accent was difficult. I called to find out why I had been sent an email to say payment was rejected. She said it was not due yet. (Today actually)
Product Rating
Service Rating
Service good
Trusted Customer – Rated 5 out of 5
continuing customer for many years
Good service. Disappointing that when changing over my policy for a new car I needed to process separately online to get the discount!
Product Rating
Service Rating
Trusted Customer – Rated 2 out of 5
need more knowledge of the process of third party car insurance requirements in NSW Australia..Would not recommend the company
Product Rating
Service Rating
Grt sercice and rates
Trusted Customer – Rated 5 out of 5
Cheaper Lot of options to choose from Want to be loyal to real insurance for great service in the past. Pay as you drive is great option.
I was given options to save money. He served us well. He was polite and patient which made us think on various options. The price was competative.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Good value, tailored to my needs.
Amazing experience, customer service representative took the time to understand our needs. Lot of attention to detail given. As a senior citizen I appreciated the patience and respect I was given during my call. Great service, highly recommended.
Product Rating
Service Rating
Great service.
Trusted Customer – Rated 5 out of 5
A good company to deal with and the service was very good. Most impressive.
Very good service. From a company I have been with for some time. No negatives all positives.
Product Rating
Service Rating
Trusted Customer – Rated 4.5 out of 5
communication was awesome.
Product Rating
Service Rating
Excellent phone manner
Trusted Customer – Rated 4 out of 5
I believe that most life insurance policies are similar. Your operator was the difference.
Kyle was excellent. Attentive, accurate and personable.
Product Rating
Service Rating
Excellent customer service
Trusted Customer – Rated 4 out of 5
great coverage from day 1,is a great feeling to know my family are protected
excellent customer service
Product Rating
Service Rating
Bad
Trusted Customer – Rated 1.5 out of 5
Now good for service ask for
Bad not ther
Product Rating
Service Rating
Life Insurance
Get back 10% of premiums you've paid with The Real RewardTM
Request a Quick Quote NowCar Insurance
Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
Get A Quote in Minutes
- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.