Read what our customers are saying
Luigi Capuano – Rated 5 out of 5
Great customer service from the staff
Great
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Keeping it real for real folks
Trusted Customer – Rated 5 out of 5
Im a normal guy that own a nice car. All i wanted was peace of mind and real insurance topped the list .
Good service..competitive pricing. Real insurance..actually
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I have email you guya 2nd jan 2020, still waiting for...
Trusted Customer – Rated 2 out of 5
Too slow replying back any email.
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Have to push to get things finalised
Trusted Customer – Rated 2 out of 5
Poor and slow customer service levels
More efficiency and better customer service would help!
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First class
John Free – Rated 5 out of 5
Perfect for our needs. Thanks
So easy. Very knowledgeable guy.
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Bad
Trusted Customer – Rated 1.5 out of 5
Now good for service ask for
Bad not ther
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Call centre was hopeless.
Jennifer Weymouth – Rated 3.5 out of 5
Have other policies so happy with them
Call centre sounded like they had just woken up. Even when spelling my surname the couldn’t find me. Noisy in the background. She then spoke to another colleague about me without placing me on hold. Had to ask again if they had just got out of bed. Asked to be transferred to someone in Australia.
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Kristina Fincham – Rated 1 out of 5
still waiting on a call back from last wednesday
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Real can be trusted to look after you
Trusted Customer – Rated 5 out of 5
Fast, easy, and great value
Renewing insurance was easy and fast. I stayed with Real because they are GREAT value and the customer service is second to none when you need them most.
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Joanne Hillan – Rated 3.5 out of 5
just what i needed my wife uses your company for all our insurances
person spoke to was unsure of what i wanted when i rang to make the 1st payment because it did not come out of the bank. 3 times on hold
