Read what our customers are saying
Trusted Customer – Rated 2 out of 5
Car Insurance
As per my customer service experience the purchase experience was overall poor. I initially rang to cancel my old policy before starting my new one and the rep didn't even try to keep me as a customer - barely asked why I was cancelling. No effort or nor any interest in their role displayed.
I have been a customer for years - it was not an easy transition to my new car. I also thought it very poor that there was no customer loyalty incentive. When I asked I was simply told no, the customer service rep did not even try to keep me as a customer. It was clear they didn't care if I signed up or not. I actually spoke to 2 people and both their sentiments were the same.
Product Rating
Service Rating
Gerardus Teters – Rated 4 out of 5
Car Insurance
friendly and to the point.
Product Rating
Service Rating
Trusted Customer – Rated 2 out of 5
Car Insurance
Cant log in, waiting on call or email
Still waiting on a phone call to sort out log in issues
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Car Insurance
Yes I would
Product Rating
Service Rating
Linda Spencer – Rated 4 out of 5
Car Insurance
I had to speak to a supervisor to solve my problem but she did eventually solve it after trying to get someone to fix it for an hour
Product Rating
Service Rating
Prompt, courteous and comprehensible.
Bakhtaver Katila – Rated 5 out of 5
Car Insurance
Overall customer service was impressive.
Product Rating
Service Rating
Saved me a lot of money
Trusted Customer – Rated 5 out of 5
Car Insurance
Still a great product & service
Great service
Product Rating
Service Rating
Good!
John – Rated 4 out of 5
Car Insurance
The product we needed at a competitive price.
Easy to contact by phone. Well-trained and friendly staff. Competitive premiums.
Product Rating
Service Rating
Satisfied
Kenneth Rivett – Rated 5 out of 5
Car Insurance
Although I was speaking to a person in South Africa he was able to fix up the change over to my new car to my satisfaction.
Product Rating
Service Rating
Marc Hancock – Rated 5 out of 5
Car Insurance
Great product, more options available to make an informed but individual choice and will suit all types of purchasers.
Offered a product that couldn't be matched,gave options without being pushed in to something that wasn't needed.